• Creates a friendly and welcoming atmosphere while ensuring that all opening, closing, financial obligations are met• Hires and trains a cohesive front desk team that are able to handle studio transactions independently• Manage the front desk team and cleaning team staff schedule• Coordinates weekly meetings with the studio owner reviewing financial and business strategies, and staff updates• Manages studio events including but not limited to in store marketing and Instagram… Show more • Creates a friendly and welcoming atmosphere while ensuring that all opening, closing, financial obligations are met• Hires and trains a cohesive front desk team that are able to handle studio transactions independently• Manage the front desk team and cleaning team staff schedule• Coordinates weekly meetings with the studio owner reviewing financial and business strategies, and staff updates• Manages studio events including but not limited to in store marketing and Instagram posts. Show less

Travel, as needed, to different stores within the company implementing training and mentorship of new Store Managers and staff members ensuring company standards and financial goals are met.

Responsible for the daily operations and long term growth of the West Hollywood store location including staff recruitment/development, merchandise acquisition, scheduling, P&L statements, and financial performance-Assigned the leadership task of mentoring and developing managers within the LA district-Cultivates relationships with VIP, celebrity, and concierge clients

Responsible for developing a strong and motivated team by holding employees accountable and encouraging improved performance and advancement while maintaining a strong financial performance.-Utilized networking and special events to drive business with general consumer and fashion industry such as, “Simply Stylist” events, “MAGIC Las Vegas” (retail trade show), pop-up shops, and after hours shopping events-Represented Crossroads Trading Company via media appearances on LA Fox News 11… Show more Responsible for developing a strong and motivated team by holding employees accountable and encouraging improved performance and advancement while maintaining a strong financial performance.-Utilized networking and special events to drive business with general consumer and fashion industry such as, “Simply Stylist” events, “MAGIC Las Vegas” (retail trade show), pop-up shops, and after hours shopping events-Represented Crossroads Trading Company via media appearances on LA Fox News 11 “Fashion For Less” segment, “Broad Topics” television program, and testimonial videos on company website Show less

Responsible for meeting or exceeding company standards relating to customer satisfaction, staffing, store environment, LP, merchandising, and employee cost management

Consulted with District Manager of Los Angeles region to create strategic training plans for six stores in effort to maximize revenue, strengthen merchandise caliber, and improve merchandising standards-Supported monthly staff training and financial goals to grow the Crossroads brand and mission -Created merchandise pricing standards model for region, that was adopted by the entire the company shortly after

Responsible for developing and training multiple stores employees, while assisting District Manager with daily operational responsibilities within the Hollywood location which did not have an acting Store Manager at the time

Provided support to the Store Manager and ensured that daily store operations, financial goals, training plans, and customer complaints were dealt with promptly and efficiently in their absence.

Assisted entertainment professionals with selection of wardrobe for commercial, television, and feature films while Maintaining organized files for clients-Finalized billing for personal and corporate accounts