Crisp Webdesign Ltd is an independently owned digital marketing and web design agency. We are totally focused on creating efficient, engaging, professional website solutions that bring your products and services to the forefront - we create technical solutions to your specific ideas and business aspirations.As Account manager and book keeper I am responsible for sales, purchases and relationships with clients, delivering a high level of customer service on a day to day basis. I am also a part of the dream team and board of directors at Crisp Webdesign focusing on financial growth and targets.Daily tasks include invoicing, monitoring products each customer held, managing customer accounts and dealing with any customer queries. I ensure the accounts department are working efficiently as a team to maximise our efficiency when dealing with requests from clients, liaising with staff over holiday time as well as utilising a variety of management software including Xero, Monday, Klipfolio and Toptracker.

A 3 month placement during the summer between my 2nd and 3rd year at University. The role included shadowing analytical techniques in the Labs such as UV/Vis, Microwave Digestion, qPCR, pH measurements etc.I was given an overall goal for the 3 month placement to record wet and dry masses of 500 soil samples, with other daily tasks in sample preparation for the aforementioned techniques or any assistance I could give the Lab Technicians.

During my high school years I worked in a classroom of approximately 30-40 children twice a week. This was an after-school paid position which also sometimes extended to weekend duties. The role included teaching and helping children aged 4 to 16 years with their English and Maths studies; each child is given a work booklet to go through, my role was to show them new mathematical techniques, listen to their reading, helping with English grammar, marking their work and any other support they required.This position gave me the opportunity to learn different ways to explain a specific technique, maintain a relaxed, yet controlled working environment as well as working to the companies preset organisation and method to complete tasks.