Amy Grzybinski Email & Phone Number

Walden, Ny, Us

Poughkeepsie, New York, United States

*Leading cross-functional interdepartmental teams to complete complex projects on time, to specifications, and with accuracy and efficiency *Outlining the tasks involved in the project and delegating accordingly *Managing the implementation of grant funding for new and existing programs*Interfacing with internal and external partners during conceptualization, planning, contracting, and implementation phases

*Coordinating and leading Survivor-to-Survivor Network (SSN) visits with survivors of suicide loss*Using befriending and active listening skills *Upholding a fully confidential, safe place for survivors to talk about and process their grief*Providing education and resources around suicide

*Managing logistics and operations for a portfolio of MIT Sloan Executive Education programs, including open enrollment and custom client engagements*Collaborating with other Program Managers, program directors, other staff, faculty, and vendors to ensure the quality and integrity of program delivery*Determining program requirements, including internal and external resources*Representing the administrative face of the programs to clients, vendors, and participants*Collecting program information and materials for timely publishing and distribution via print, email, and web*Negotiating contracts and pricing and follow through to ensure responsiveness of vendors and other resources*Participating in cross-functional project teams and proactively engaging in continuous improvement of program operations*Understanding the nature and purpose of and communicating about MIT Sloan Executive Education programs and services to internal and external stakeholders

Cambridge, Ma

• Managing a diverse portfolio of professional programs offered both on-campus and online• Partnering with faculty and instructor teams to prepare for effective course delivery• Processing 600+ program registrations per season, and making admissions decisions• Fielding inquiries and advising potential students on course selection and application process• Developing and managing vendor relationships, including negotiating contracts• Planning and executing professional networking events • Training, onboarding, and overseeing new staff• Partnering with team leadership to brainstorm, provide input and insight into team’s strategic 2020-2021 goals and beyond• Documenting and reviewing processes and workflows to identify areas for efficiencies• Supporting the implementation of new administrative systems, including Salesforce

Cambridge, Massachusetts

• Organized logistics and delivery for 5 customized professional programs held at MIT • Developed and maintained program budgets• Processed and reviewed applications to the Advanced Study Program, a non-degree graduate program• Fielded inquiries and provided solutions for potential and current Advanced Study students• Organized and led 5 - 6 student networking events during the semester• Promoted and administered two informational Advanced Study Program webinar sessions that helped grow part-time student attendance by 40%• Developed direct outreach and marketing emails to potential, current, and past Advanced Study students that increased interest in the program

Cambridge, Massachusetts

* Supported the Digital Program Manager in building, launching, and managing 4 online professional courses with 7,000 participants enrolled worldwide* Ensured the resolution of participant inquiries, issues, and requests for information* Documented workflows, processes, and created templates for course managementManaged course project plans and arranged meetings between course teams* Assisted in the development and dissemination of course evaluations* Collected and analyzed course and participant data for demographic and completion statistics

Cambridge, Ma

* Supported a team of 50 sales representatives across the country* Processed daily orders for products via telephone, fax, and email* Responded to 100% of customer inquiries within 24 hours* Provided price estimates for a range of medical device products and services

Boston, Ma

* Oversaw daily operations of a wholesale distributor of designer eyeglass frames* Processed 98% of customer orders within 24 hours and 100% within 48 hours* Ordered, received, invoiced and shipped hundreds of units of product each week* Hired and supervised 5 part-time employees* Managed all accounts receivable responsibilities such as processing payments, preparing monthly statements, and making deposits

Cambridge, Massachusetts

* Supervised shifts, assigned tasks and trained new hires* Basic bookkeeping and financial management, including cash deposits* Took inventory and managed orders for supplies* Developed relationships with local vendors* Consistently maintained positive customer relations

* Learned and mastered a brand-new CRM system from the ground up * Processed and filed student applications* Managed large-scale mailings

* Successfully executed book marketing plans* Scheduled and organized logistics of book signing events* Coordinated interviews between authors and national/local media outlets* Researched potentially lucrative media opportunities* Managed authors' speaking schedules* Wrote, edited and distributed press materials and managed website content* Hired and directly supervised interns and temporary employees

* Supported public relations development for a major non-profit organization* Implemented a state-wide tailored press campaign* Wrote, compiled and distributed media material* Secured press coverage for large event with over $43,000 participants

* Supported the development of overall public relations strategy* Tracked, organized and compiled daily media hits* Composed and distributed internal memos to staff* Researched new media opportunities* Organized, filed and photocopied documents, and other administrative tasks as needed

* Co-founded co-operatively run student magazine concerning issues of diversity, social justice, community outreach, student-led education and advocacy* Headed editorial board of four students* Edited submissions for content, grammar and spelling* Did research and interviews for, wrote and compiled content* Facilitated meetings, drafted agendas, took and organized minutes* Acted as a liaison between contributors and editors

* Communicated with donors and encouraged contributions to the University* Developed strong alumni relations* Used SmartCall donor software and maintained database of donor contacts