Amy Guardiola Email & Phone Number

Remote

• Supervises a team of 20+ CSR & implements departmental functions, policies, and procedures.
• Created & implemented programs to enhance the service provided to customers.
• Communicates, implements, and interprets corporate and departmental policies and procedures.
• Maintains department standards to ensure optimal customer support.
• Provides weekly feedback, and coaching on performance to achieve goals & standards.
• Provides technical expertise related to job unit function.

Deer Park TX

• Executing lesson plans for multiple classes per day to students of different grades, 6-10
• Work with 1-37 students to help them learn their subject material
• Attend staff meetings and parent conferences
• Implement an instructional, therapeutic, or skill development program for assigned students
• Assist with the enrollment of student records
• Supervise and conduct students’ daily morning assembly

Baytown

• Manage our application tracking system for our volunteers as well as other day-to-day operations of a branch office
• Responds to inquiries about programs, services, & scheduling of presentations & training
• Oversee volunteers, deal with project management, and support fundraising efforts
• Handled onboarding and financial statements for staff of the branch and database administration

Baytown, Texas, United States

• Coordinate summer camps & reunions. Recruit, hire and collaborate with instructors on curriculum.
• Processing our instructor's professional development and training data in the college learning management system (LMS).
• Scheduling speakers, rooms, and plant tours. Inventory supplies, handle marketing & recruitment, and customer service for parents.
• Serve as contact for parents, staff, students, etc.

Bachelor Of Applied Science - Basc, Office Management And Supervision

Associate'S Degree, Cadd