Amy Hacker-Ott Email & Phone Number

Appleton, Wisconsin, United States

- Develop technical material for operator manuals - Take photos of equipment to incorporate into visual documentation - Collaborate with electrical and mechanical engineers and assembly staff to write accurate instructions- Work with translation vendors to develop international content

Menasha, Wisconsin

- Supervise union production labor - Maintained accurate payroll n production records- Helped with vacation and production scheduling - Part of the safety and emergency response team: trained in CPR, biohazard response, and fire safety- Worked with the safety manager to create n maintain accurate and OSHA required signage- Performed regular quality checks.

Brillion, WI

• Partnered with engineers to incorporated changes to parts and owners manuals.
• Created dynamic content for static PDF’s and marketing collateral.
• Delivered high quality user guides, installation guides, and release notices in up to 21 different languages.
• Consistently met deadlines for new and revised user manual releases.
• Edited technical drawings using Adobe Suite of software programs and 3D modeling software.
• Assisted with responding to customer service inquiries via e-mail.

Oshkosh, Wisconsin Area

• Assisted technical writers, engineers, and senior VP members gather information to integrate into government proposals (RFPs).
• Managed team of up to 20 people including graphic designers, desktop publishers, proofreaders, and office support staff.
• Interviewed and hired staff, trained new employees on process/systems, and developed weekly work schedules.
• Managed document workflow and implemented process efficiencies.
• Developed training documentation and standardized work practices.

Menasha, WI

• Redesigned catalog for continuing education programs.
• Taught adult education classes in Photoshop and digital photography.
• Led select classes for youth education program in creative arts.
• Trained Continuing Education staff and student newspaper staff in QuarkXpress skills.
• Mentored student newspaper staff on reorganization of workflow.

Neenah, WI

• Assisted with start-up of new weekly publication in Neenah-Menasha area. Helped to develop strong editorial content.
• Managed team of up to 10 freelance writers. Worked with reporters to improve writing skills.
• Designed customer and reader engaging ads and page layouts.

Appleton, WI

• Combined text, photos and other graphic elements to create editorial page layouts.
• Took photographs of community events and enhanced photos for publication.
• Found and established strong contacts and sources. Collected data from multiple sources in order to write an accurate and encompassing feature stories.