Amy Hackman Email & Phone Number

Greater Minneapolis-St. Paul Area

Project Manager ER & LR Operations Team focused on risk identification, analysis, and mitigation while driving operational process improvemento Implemented company-wide case management, documentation and reporting system o Adjudicated Conflict of Interest survey - developed reporting, process improvement, and communication plan for company-wide execution of annual surveyo Reduction in Force - key ER representative on RIF project which included risk assessment, statistical reporting, comprehensive analysis and detailed review of communication for store leadership for 1,800+ field locations o Strategic facilitator and co-leader in the development of Union Campaign Playbook subsequently utilized to execute Logistics Captain Role for successful campaign o Managed comprehensive review of ER & LR content utilized by worldwide HR teams

Greater Minneapolis-St. Paul Area

Managed administrative charges, requests for information, and mediation proposals and conceived, developed and implemented reporting for HR partnerso Wrote persuasive position statements and partnered with outside counsel to support execution of the same in response to charges of discrimination from EEOC, various state agencies nationwide o Developed and implemented team training to assess charges and determine optimal responseo Created and established reporting to analyze trend and inform HR policy decision makers

Greater Minneapolis-St. Paul Area

Managed, investigated, and resolved thousands of Employee Relations investigations ranging from harassment and discrimination to unfair termination and inappropriate behavioro Leader of ER Hotline team for more than 400 stores in high risk and urban markets o Developed and supported two direct reports to promotiono Identified root cause of termination risk and influenced HR leaders to resolve and mitigate

Greater Minneapolis-St. Paul Area

Utilized Target stores leadership background to represent store team audience for key communication messages and resolved escalated client concerns o Led multiple business partners in delivery of Pay & Benefits Statements distributed company-wideo Managed editing process to simplify Benefits video communication and drive team engagemento Developed Open Enrollment Countdown concept implemented in field locations nationwide

Greater Boston Area

Drove operational effectiveness and engaged culture at highest volume Target store in New England - 24 hour operation in two locationso Partnered with Store Team Leader to promote and develop peers and team leaderso Responsible for payroll, scheduling, wage and hour compliance, staffing and retention o Selected to be HR District Leader for Employee Relations and to train new HR leaders

Greater Boston Area

Responsible for core HR functions for team of 250 sales and support associates at flagship storeo Facilitated transition to commission based compensation for over 200 employeeso Managed recruiting and hiring process for new sales associates

Greater Boston Area

Trainer and Leader of internal communication for 60 million dollar businesso Managed communication for store employees – daily sales meetings, contests, eventso Created and delivered both technical and soft skills training o Selected to train employees in New York Flagship store and for nationwide store openings