Amy Hall Email & Phone Number

Thomastown, Vic, Au

Melbourne, Victoria, Australia

In my current position with the Research & Innovation Portfolio - Strategic Capability team, I lead enterprise-wide projects such as the RMIT Research Awards program and the Career Reignite Scheme. I help my team develop innovative approaches for more efficient work processes, share cyber safe information, and perform secretariat functions for the Women Researchers' Network.at the Centre for Cyber Security Research and Innovation (CCSRI) at RMIT, I have collaborated with high-ranking international stakeholders to disseminate critical cybersecurity information. My efforts have led to enhanced stakeholder engagement and a significant impact on our digital outreach, including a 39% increase in YouTube views and a 108% rise in watch time.As the architect behind the 2023 HDR Engagement Strategy, I bridged departmental gaps, leading to improved stakeholder relations and successful multidisciplinary research seminars. I also managed the transformative redesign of the GM newsletter and launched the Digital3 brand, both of which increased engagement.One of my standout achievements includes coordinating a roundtable with the Minister of Cyber Security and contributing to a report on gender bias in the cyber security profession. Additionally, my role in the CoBL Wellbeing Community of Practice promoted inclusivity and care within the organisation.Through these roles, I have demonstrated adaptive leadership, strategic thinking, and a commitment to exceeding expectations, resulting in tangible, impactful outcomes for the university.

Texas

As Director and Business Consultant at Nova Bomb, I have spent the last two decades driving business performance improvements for our clients by executing growth strategies based on in-depth data analysis and strategic planning. I work closely with executive stakeholders to uncover opportunities, prioritise initiatives, and plan the future course of their businesses.I lead the design and execution of targeted marketing and recruitment campaigns, leveraging various platforms including websites, social media, webinars, and live Q&A sessions. This involves identifying compelling content and sourcing brand advocates for global marketing campaigns, both digital and traditional, to extend our clients' market reach and online presence.My work at Nova Bomb goes beyond just the digital front. I provide expert mentoring, coaching, and change management strategies to improve team dynamics and productivity. By managing change effectively for client teams, I create strategic plans that ensure organisational resilience during transitions.As part of my consulting services, I develop comprehensive asset management plans tailored to individual clients' needs. This approach covers planning, procurement, maintenance, replacement, and regulatory compliance, allowing businesses to optimise asset utilisation and reduce costs while planning for business continuity. Furthermore, I conduct comprehensive risk assessments and audits in high-risk environments, maintaining risk registers, and consistently reporting on Health, Safety & Wellbeing measures.Lastly, my services extend to helping business owners alleviate their daily workload by providing assistance in areas like staff recruitment, branding, business growth analytics, project management, and more. I believe in creating a positive work environment, which has led to an increase in productivity and reduction in costs by over 20% for our clients.

Melbourne, Victoria, Australia

In my role as an Administration / Service Coordinator with Carer Gateway / Merri Health, I played a crucial role in the early stages of the Carer Gateway government initiative. Collaborating with a high-performing team, I helped in the building of the initiative by effectively guiding service providers through governmental requirements and contractual obligations.This role also involved managing stakeholder relationships to ensure optimal outcomes for all involved. Notably, I led strategic negotiations with service providers, successfully reducing intended price increases and saving the program over $10,000 per quarter per service provider.My responsibilities included identifying and coordinating key resources to support carers, often within stringent deadlines. I remained committed to ensuring all parties received fair treatment and professionalism, while guaranteeing compliance with health and safety regulations.In line with strategic objectives, I also managed budgets, monitored operational processes, and contributed to business development meetings. This role also included creating escalation reports to inform data-driven strategies, ensuring a high-quality customer experience.With a strong focus on privacy and organizational regulations, I trained new team members on necessary programs, demonstrating leadership skills and the ability to maintain integrity within a dynamic work environment.My role expanded to include basic IT services for the Carer Gateway teams and testing new and potential programs, helping troubleshoot software updates with the developers. I also took part in managing complaints and potential breaches of contract, promoting the program across multiple channels, and advocating for lower rates to provide unpaid carers with the help they vitally needed.

Houston, Texas, United States

In my early career, I established myself as a proficient and trustworthy professional, adept at building strong rapport with clients from diverse backgrounds. I consistently offered a warm, welcoming atmosphere, coordinating tasks efficiently such as maintaining accountants' diaries, ensuring the availability of office supplies, and greeting clients.At the core of my role was a range of complex bookkeeping tasks. I was responsible for the complete management of payroll and tax preparation, reconciling accounts, and handling both accounts payable and accounts receivable. These duties required a strong understanding of financial regulations, tax laws, and payroll procedures. Additionally, I became skilled in various accounting software platforms to streamline and automate these processes.My administrative responsibilities were extensive and varied, ranging from operating the switchboard, digital archiving, filing, photocopying, and scanning. These tasks were instrumental in keeping the office running smoothly and ensuring that all important documents were correctly managed and stored.One of my key roles involved maintaining our computer systems, software, network, and servers. I developed strong IT skills, allowing me to troubleshoot and fix problems quickly, minimizing downtime and maintaining productivity.As a liaison with government departments, I coordinated audits and worked to resolve any notices or discrepancies swiftly. This responsibility required an understanding of government regulations and protocols, and excellent communication and negotiation skills.In all my tasks, I consistently ensured compliance with strict industry standards and data privacy laws. This entailed a rigorous approach to data security, ensuring all personal and financial data was correctly stored and protected, as well as staying up-to-date with any changes in data privacy regulations.

Rolla, Missouri, United States

In my role as a Dispatcher, I was entrusted with the critical task of dispatching medical, fire, and law enforcement personnel to emergency situations. This high-stress role required keen judgment, fast decision-making, and the ability to remain calm under intense pressure.My primary responsibility was managing incoming calls, which ranged from regular dispatch to challenging situations such as suicide calls. The necessity to be empathetic and supportive, while simultaneously providing clear, life-saving instructions, honed my interpersonal and communication skills.I also monitored various alarm systems, including video surveillance and home installations, requiring a meticulous eye for detail and technological adeptness.Throughout my tenure, I maintained impeccable response times, ensuring that help was dispatched promptly, potentially making the difference between life and death. This necessitated rapid reprioritization of tasks in real-time, depending on the urgency of each situation.Every day, I navigated the delicate balance of following strict procedures while adapting to the unique requirements of each case. This helped me develop a strong problem-solving aptitude and a flexible mindset, allowing me to provide effective assistance in an array of situations.Throughout my career in this demanding role, I stayed committed and motivated, despite the high turnover rate in the industry, driven by the knowledge that my work was saving lives and making a tangible difference. This experience has imbued me with the resilience to manage high stress situations and critically tight deadlines, an ability that I believe is transferable to a variety of roles and contexts.

Salem, Missouri, United States

Guide and grow this small business focused on recycling metals, manage investments, pricing, and all information technology.