White Horse Business Services is an HR, payroll and business support consultancy. We provide iTrent and Business objects consultancy. We also specialise in improving and simplifying your HR, payroll and administrative processes and systems, as a result saving you time and money. Visit our website to find out more http://whitehorsebusinessservices.co.uk/

A professional organising business, covering North Yorkshire, Darlington and Teeside. In a world where there is always so much to get done, our mission is to help you find more space and time for the things that matter most. To find out more visit our website http://noworganise.co.uk

• Working in partnership with the Payroll, HR and IT teams to develop and improve systems, processes and practice, to meet the demands of changing legislation and a growing business. • Management of iTrent and other supplementary systems, implementing robust maintenance and upgrade procedures.• Project managed the successful implementation of Automatic Enrolment. The project team was awarded ‘Team of the Year’ at the annual award ceremony and has been held as an example of best practice project implementation within the group.• Management of other successful projects including two major infrastructure upgrades, implementation of RTI and electronic P11d’s.• Working in partnership with the collaborative HR Director to champion future development of people related processes and data and HR systems, resulting in the formation of the ‘People, Process and Data’ project.• Working in partnership with the Assistant Company Secretary to champion development of Payroll Services across the business.• Working with colleagues in IT to initiate and develop improvements to our ways of working and service offering within a new structure.• Acting Chair, then Deputy Chair, of the Midland Customer Association

Member of the executive management team, with responsibility for provision of the HR and Business Support functions for the Harrogate International Centre (HIC), one of the UK’s major conference and exhibition venues. .• Project management of a large scale organisational restructure, delivering complex tasks, including redundancies and TUPE transfers on time within tight timescales. This was the first project of its kind within the organisation and it was delivered on time and within budget.• Working with managers and teams to drive improved working practices and customer service within the venue.• In excess of 20% savings achieved against the support services budget within 6 months through more effective procurement and management of resources.

• Responsible for project managing the implementation of a new payroll and HR system, iTrent, from the initial procurement phase through to delivery and successful handover. The project was delivered on time and within budget.• Management of the supplier assessment process, including scoring and selection.• Gathering information to define business requirements, and then translating this into formal specifications to ensure the successful delivery of the complete system.• Formation, management and motivation of collaborative teams of both technical and non technical people, to set up, implement and deliver all modules in the package. • Delegating work as appropriate, whilst monitoring progress to ensure timely delivery. • Developing and writing required reports in Business Objects.• Working to PRINCE2 methodology, using skills including scoping, project planning, risk and quality management, change management, communication planning and benefits realisation.• Process mapping and business process improvement resulting in significant savings for the organisation.• Initiating, supporting and encouraging change within the organisation.• Planning, design and delivery of training to end users• Production of documentation supporting both technical configuration and end user support.• Working with partners both internally and externally to achieve required developments within the software.

• Developed and built a team and processes within a completely new structure.• Management of projects to implement new processes and technologies within the department and across the Council.

A diverse role within a small manufacturing company, including HR, payroll, IT, sales and operations management. Included project managing the implementation of a new sales database and new payroll system, and major contracts providing metal finishing services, including the refurbishment of Vauxhall and ASDA signage nationally.

Project support for various large scale initiatives including the Year 2000 project. Answering and resolving helpdesk calls, fixing technical problems.