Supervise and maintain compliance of all activities and procedures. Assume role of Senior Loan Interviewer and assist members with loans tailored to their financial needs. Ensure proper control and accountability of all cash. Assist members with IRAs and investment questions. Visit Indirect dealer partners and assist with funding and working Indirect loans. Assist in promoting good public relations with members and be actively involved with the general public and community. Assist the Vice President with training and developing branch staff.

Operate duties listed on Member Relationship Specialist (MRS) role. Oversee and assist MRS with end-of-day balancing and keeping records of overages/shortages. Ensure all membership documents are properly completed and filed. Oversee training and cross-training of all tellers on standard operating procedures, drive-thru windows, and ATM balancing. Order, distribute, and record daily money orders and ensure timely delivery. Coordinate inventory, distribution of money orders, bank checks, and other teller materials. Maintain control of safe deposit boxes and paperwork.

Assist members with opening new accounts, monetary transactions, and properly filing and documenting information on the computer system and with physical permanent records. Provide routine information about the credit union and its services. Balance cash drawer, process depository transactions, balance ATM, and handle sales and money orders. Tiger Banking Center - Speak at community events promoting membership with the credit union and its benefits, answer questions on budgeting, saving, and building credit. Additionally, help facilitate the On My Own Financial Literacy programs with introductory classes (ACAD) at The University of Memphis

Assist in planning and organizing all programs and their activities as well as carry out important operational duties. Help with administrative work, maintaining phones, and assist with marketing events at all partner locations throughout the Greater Memphis Area.

Conduct clinical research interviews with children ages 7-17 and families for various research projects looking at resilience in the face of potentially traumatic experiences. Contact and schedule participants, complete check-in calls, and make appointment reminders in accordance with the study protocol. Coordinate, volunteer, and connect with local community partners and events for the recruitment of potential participants. Research measures and materials for use in studies. Transcript audio from qualitative interviews and use Qualtrics and ASEBA for data entry and checking. Volunteer position.

Deliver excellent service to all members, guests, and program participants and contribute to member retention. Respond to member and guests' needs, promote memberships and programs, and maintain cleanliness and organization of the facility. Build relationships with members and help connect members with one another and to the YMCA to grow the community. Produce marketing content to advertise our memberships and programs. Use social media to engage consumers, respond to questions or complaints, and promote company initiatives.

Served as cashier, utilized TRS computer system to serve and assist customers. Handled money, served as Western Union representative, sold Money Orders, and performed opening and closing procedures.

Floor manager for the residence hall. Help all 55 Freshman students adjust to living on campus and attending college.