Amy Hocknell Email & Phone Number

Berlin, De

• Program Management: Planning and delivering our support program for a community of over 1000 instructors, including our AfA (Agentur Für Arbeit) partnership. Instructors on this program mentor students coming to the program with an educational voucher from the government.• Project Management: Ongoing projects to support instructors with their roles and student success. Including projects to design and deliver onboarding and further training materials, including teaching… Show more • Program Management: Planning and delivering our support program for a community of over 1000 instructors, including our AfA (Agentur Für Arbeit) partnership. Instructors on this program mentor students coming to the program with an educational voucher from the government.• Project Management: Ongoing projects to support instructors with their roles and student success. Including projects to design and deliver onboarding and further training materials, including teaching methods, how to teach in a digital learning environment using our eLearning platform and other digital tools, effective time management, developing mentorship skills, and online communication. •Learning and Development: Providing 1-1 support to instructors through calls and emails on topics such as student case resolution in collaboration with Student Advisors, pedagogical skills support, motivational teaching and learning strategies, and general technical queries when using our digital platform. Updating our resource base and onboarding training course. Show less

Berlin, Germany

• Providing ongoing support and educational resources to our community of educators• Performance management of over 400 online instructors• Cross-team collaboration on user research and design sprints• Considering what soft skills our educators need to be effective in their roles• Encouraging community engagement and collaboration• Reviewing data to help forecast resource creation• Operational tasks to ensure the smooth running of our student support model• Process… Show more • Providing ongoing support and educational resources to our community of educators• Performance management of over 400 online instructors• Cross-team collaboration on user research and design sprints• Considering what soft skills our educators need to be effective in their roles• Encouraging community engagement and collaboration• Reviewing data to help forecast resource creation• Operational tasks to ensure the smooth running of our student support model• Process improvement and creation Show less

Berlin Area, Germany

• Supporting our community of online instructors via email and calls• Working closely with Student Advisors to resolve student queries and cases• Interviewing and reviewing portfolios, assisting with the hiring and onboarding process of instructors• Conducting user research with instructors and students to tailor our ongoing educational support• Assisting with internal process improvement

Berlin Area, Germany

Berlin Area, Germany

Berlin Area, Germany

• Managing designer relations.• Writing and preparing content for social media channels and blogs• Creation of a monthly newsletter• Designer acquisition: contacting new designers for the website, supporting and promoting their projects on the website.

Manchester, United Kingdom

Newcastle Under Lyme

Choices is a non-profit case organisation based in the UK. I was involved in organising, coordinating and facilitating a weekly crafts workshop for individuals with learning disabilities, as well as assisting the events team. • Facilitating workshops and individual learning• Collaborating and building relationships with staff and service users, ensuring the well-being of our participants• Writing educational content about the inititative• Curating an exhibition to showcase… Show more Choices is a non-profit case organisation based in the UK. I was involved in organising, coordinating and facilitating a weekly crafts workshop for individuals with learning disabilities, as well as assisting the events team. • Facilitating workshops and individual learning• Collaborating and building relationships with staff and service users, ensuring the well-being of our participants• Writing educational content about the inititative• Curating an exhibition to showcase the project to the local community• Assisting with funding and grant applications Show less

Master'S Degree, Digital Education

Currently enrolled in the Digital Education program, exploring a variety of topics in educational technology, digital learning.

Bachelor Of Science (Honours) In Applied Psychology, Upper Second-Class Honours (2:1)

• Qualitative and Quantitative research methods • Interviewing and focus groups • Microsoft Office suite and SPSS statistics software •.