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@forecast5analytics.com
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Amy Houck, Msm is listed as Senior Operations Leader | Digital Transformation | Operational Excellence | Business Development | Technology | PE/VC at Frontline Education, based in Naperville, Illinois, United States. AeroLeads shows a work email signal at forecast5analytics.com, phone signal with area code 630, and a matched LinkedIn profile for Amy Houck, Msm.
Amy Houck, Msm previously worked as Senior Director of Technology Operations at Frontline Education and Director of Client Engagement at Frontline Education. Amy Houck, Msm holds Master Of Science In Management - Msm from Gies College Of Business - University Of Illinois Urbana-Champaign.
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AeroLeads found 2 current-domain work email signals for Amy Houck, Msm. Compare company email patterns before reaching out.
In today’s connected world, business success hinges on aligning an entire organization to a clear vision, mission, and strategic priorities. I specialize in leveraging technology to drive strategic change, streamline operations, and foster innovation that empowers teams and delivers measurable results.With extensive cross-functional expertise across technology, training and development, quality assurance, and business development, I’ve built my career by improving program efficiency and client retention for leading companies in EdTech, insurance, and SaaS industries.Key Achievements:• Currently as the Senior Director of Technology Operations/Chief of Staff of FRONTLINE EDUCATION (a leading provider of subscription-based administrative SaaS for K-12 educators), I’m in charge of a $50M+ development, engineering, and project budget and a 550+ person organization. • During my time at FORECAST5 ANALYTICS (an EdTech business), I started out as a QA team lead and progressed to VP of Client Engagement before the company was acquired by FRONTLINE. Leading client-facing teams, I scaled the teams from 30 to 170+ and streamlined post-merger integration of 2 newly acquired companies.• Paving a new direction for business operations, I led my team to grow our client base 48%; increased client retention rates from 87% to 90% in 3 years; propelled cross-sells 60% and delivered up to $2.8M in upsells—all the while boosting engagement and overall experience for more than 2,000 online clients.• Previously working in training and development and QA roles at THATCHER TECHNOLOGY GROUP (a provider of sales performance management software to the direct-selling industry), I created and taught a technical training program for external clients and internal technical employees and vastly improved defect tracking.With a collaborative, relationship-based leadership style, I’m known for fostering a positive work environment and raising team morale. By taking the time to listen and understand team members' perspectives, concerns, and needs, we’ve improved teamwork, built consensus, and created an inclusive culture of cooperation and open communication.Please feel free to connect with me via LinkedIn messenger to learn more about me.
Listed skills include Testing, Quality Assurance, Software Quality Assurance, Test Planning, and 22 others.
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Malvern, PA, US
Promoted to provide decisive, action-oriented leadership, I took charge as Chief of Staff of this high-growth EdTech firm to guide a 550-strong organization (including offshore teams) through multiple M&As and management changes and serve as the driving force behind technology operations and process improvements. Advancing the strategic planning agenda, I.
Malvern, PA, US
Following Forecast5’s acquisition by Frontline, I was asked to stay onboard based on my leadership in situating client-facing teams as strategic enablers to business growth. During my 4-year tenure driving client engagement (3 prior years with Forecast5 Analytics, my client success teams spiked cross-sells by 60% and ended FY2022 delivering $2.8M in.
Naperville, IL, US
Promoted to steer a new path forward for Forecast5’s business operations, I wasted no time in averting obstacles that could potentially negatively impact programs and objectives. While driving technical metrics, resource utilization and allocation, I focused on boosting performance, productivity, and reliability to serve our clients. To accommodate rapid.
Naperville, IL, US
Having started out with Forecast5 driving the quality assurance (QA) agenda, I applied my organizational and problem-solving skills to oversee complex projects, processes, and root cause analysis to keep projects on track. Critical to our success was adaptability, which meant pivoting and adjusting as circumstances evolved and staying focused in rapidly.
Naperville, IL, US
Initially hired as a QA Analyst (Mar 2012 – Nov 2013) at this fast-growing direct sales software company, I expedited technology testing and defect tracking while generating technical documentation to highlight business requirements. Upon receiving my promotion to Product Technology Trainer (Nov 2013 – Jun 2015), I developed and facilitated a compelling.
Having started out as a Senior QA Consultant (Feb 2001 – Jul 2004) with OAS SOFTWARE CORPORATION (a software development firm), I drove the test planning agenda; traveled to client sites to train end users; and authored user guides and a defect-tracking application.
Involved in various projects as a professional quality assurance consultant for Compuware, with all assignments specializing in project and test planning.
Other employees you can reach at frontlineeducation.com. View company contacts →
Kevin Whisenhunt
Colleague at Frontline EducationSan Antonio, Texas, United States, United States
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Martin Sachs
Colleague at Frontline EducationGreater Philadelphia, United States, United States
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Rasheité Calhoun
Colleague at Frontline EducationIndianapolis, Indiana, United States, United States
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Michelle Gehr
Colleague at Frontline EducationOrlando, Florida, United States, United States
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Steve Dibello
Colleague at Frontline EducationWest Chester, Pennsylvania, United States, United States
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Kathryn Muelder
Colleague at Frontline EducationSpokane, Washington, United States, United States
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Stephen Elmendorf
Colleague at Frontline EducationMontgomery, New York, United States, United States
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Amy Butler
Colleague at Frontline EducationArlington, Virginia, United States, United States
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Jessica Wang
Colleague at Frontline EducationPennington, New Jersey, United States, United States
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Jenifer L.
Colleague at Frontline EducationUnited States, United States
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Quick answers generated from the profile data available on this page.
Amy Houck, Msm works for Frontline Education.
Amy Houck, Msm is listed as Senior Operations Leader | Digital Transformation | Operational Excellence | Business Development | Technology | PE/VC at Frontline Education.
AeroLeads has found 2 work email signals at @forecast5analytics.com for Amy Houck, Msm at Frontline Education.
AeroLeads has found 2 phone signal(s) with area code 630 for Amy Houck, Msm at Frontline Education.
Amy Houck, Msm is based in Naperville, Illinois, United States while working with Frontline Education.
Amy Houck, Msm has worked for Frontline Education, Forecast5 Analytics, Thatcher Technology Group, Oas Software Corporation, and Compuware Corporation.
Amy Houck, Msm's colleagues at Frontline Education include Kevin Whisenhunt, Martin Sachs, Rasheité Calhoun, Michelle Gehr, and Steve Dibello.
You can use AeroLeads to view verified contact signals for Amy Houck, Msm at Frontline Education, including work email, phone, and LinkedIn data when available.
Amy Houck, Msm holds Master Of Science In Management - Msm from Gies College Of Business - University Of Illinois Urbana-Champaign.
Amy Houck, Msm is listed with skills including Testing, Quality Assurance, Software Quality Assurance, Test Planning, Test Automation, Requirements Analysis, Sdlc, and Sql.
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