Brand Analyst
Current- Establish and grow client relationships in order to understand client business priorities and brand specifics to effectively craft a customized online brand protection strategy.- Utilize proprietary technology to analyze data and detect brand infringements.- Create a customized enforcement approach for each client to efficiently remove infringing online content.- Produce custom and ad-hoc reports based on client requests and business needs.- Utilize cross-functional team collaboration when necessary to expand client services.- Train new analysts and clients by providing detailed documentation, best practices, and online meetings showing them how to navigate the different modules of the proprietary software.- Present custom and ad-hoc reports to clients via online meetings.- Serve as a direct point of contact for customers when they need to have an action taken or have questions.