At Redland City Council, my focus as Program Lead for Planning, Performance, and Innovation is on driving organizational excellence through strategic improvements across environmental and regulatory services. With over 8 years at Redland City Council, my expertise in business transformation is rooted in a deep understanding of business strategy, customer experience, governance and technology. I bring strong commercial acumen and am always scanning the environment for opportunities, problem solving and driving the organisation toward a better future. My role is to identify, plan and deliver strategic, high impact transformation opportunities which improve the performance of government services.