Dynamic Key Account Manager with 9+ years of experience in B2B sales and sales operations. Expertise in driving business growth, managing high-value accounts, and leading sales initiatives. Proven ability to exceed targets through strategic planning, relationship building, and effective team leadership. Committed to delivering exceptional customer experiences and optimizing sales processes.● Revenue Growth: Drove annual wholesale sales to exceed $1M within three years through effective relationship management and strategic sales initiatives.● Account Growth: Lead sales growth year over year by 20% or more.● Process Improvement: Implemented EDI systems, optimized warehouse operations, and established a new customer service department, enhancing overall efficiency.● Client Relations: Built and maintained strong relationships with key clients, resolving issues and ensuring high satisfaction levels.● Sales Strategy: Executed targeted sales promotions and managed online wholesale platform updates to boost visibility and drive sales.

● Account Management: Served major accounts including MCI, CSC, and Sun Microsystems, managing contract negotiations and project implementations.● Technical Solutions: Coordinated with engineers and internal teams to resolve technical issues, ensuring seamless installation and training.● Data Analysis: Compiled and presented data to executives, supporting decision-making with comprehensive reports and strategic insights.