Amy Jacovelli Email & Phone Number

Greater Philadelphia Area

▪ Monitor customer accounts for non-payment, delayed payments & other irregularities ▪ Review AR aging to ensure compliance, prioritize accounts that need immediate attention ▪ High-dollar payment application (both manually & through a system created upload) ▪ Perform account reconciliation; Research & resolve payment discrepancies ▪ Work with a network of internal depts. to ensure disputes, returns, credits, are completed ▪ Properly record actions and notable reconciliation info ▪ Communicate with customers via phone, email, mail or fax regarding their account ▪ Prepare and send Demand Letters for extremely delinquent accounts ▪ Prepare weekly statements and aging reports to send to customers ▪ Manage & review large/high profile accounts (currently managing the company’s largest customer- with a volume of $67 million managed last fiscal year) ▪ Looked upon as a trusted “go-to” system resource (we converted to a new AR system in 2014, where, due to my quick-learning, I have been influential in training, creating SOPs and problem solving)

Greater Philadelphia Area

▪ Review and assess credit application for completeness, creditworthiness, and validity ▪ Work with our parent company and our SBUs to validate info, approve terms & complete “fast-track” setups for customers already existing in one of our SBUs ▪ Work closely with transportation and sales to ensure a successful business relationship is viable ▪ Set up customer accounts in both our sales and our AR systems for all 10 of our business locations ▪ Communicate with potential customers and new customers via phone, email ▪ Provide credit references via email or fax ▪ Created an electronic/secure storage system for Credit Applications ▪ Serve as backup to Batch/Process/Deposit checks for Accts Receivables ▪ Manage payment application (through a system created upload) for several high-dollar accounts ▪ Prepare weekly aging reports and reconciliation for high-dollar accounts ▪ Serve as a trusted backup, and assist the entire AR Dept (both the AR Clerk and the AR Representatives)

United States

▪ Pick up/Sort/Distribute company mail, checks and incoming statements ▪ Batch/Process/Deposit checks for Accts Receivables ▪ Prepare and Deliver Posting Reports for Collectors ▪ Run/Send Billing Statements, invoices and credit memos ▪ Manage office; Cover front desk - Answer phones, sign in guests ▪ Created thorough procedural documents recording my daily tasks for LOA