Amy Kemmerer, Mba Email & Phone Number

Albany, Ny, Us

Albany, Ny, Us

New York, New York, Us

New York, Ny, Us

• Led IT projects to introduce new technologies and improve operations, achieving operational efficiency and ROI.• Identified IT compliance gaps, conducted audits, and led projects to close compliance gaps.• Built and optimized business processes using Six Sigma and PMP project management, resulting in measurable results.

Boston, Ma, Us

• Developed and deployed a multi-generation strategy to automate commercial product generation processes, driving revenue growth and resource efficiency.• Partnered with technology teams to define and implement a common process in CRM, resulting in streamlined operations and enhanced data analysis capabilities.

Boston, Ma, Us

• Led global assignment as Legal Operations Leader, establishing legal services across 7 unique legal organizations.• Defined strategy for centralized COE service delivery model, collaborating with functional teams to develop financial model for future service delivery innovations.• Monitored performance based KPIs, financial targets, and customer satisfaction through Net Promoter Scores.

Boston, Ma, Us

• Led a lean team to develop an application test strategy for a complex international acquisition, ensuring stability, availability, and performance of critical systems.• Successfully executed the largest attended real-time webcast featuring GE and business CEOs on 'Day 1' in Belfort, France.• Received awards from HP for innovative use of software products and a GE CEO award for project success.

Norwalk, Ct, Us

In this role, I assessed the GE Capital Treasury data center and developed a cloud based architecture and migration plan to move highly critical data center applications and assets into a new vendor managed, cloud-based infrastructure and service delivery model. I assessed the critical application health on multiple parameters including BCP/DR plans, application architecture and OS systems compliance, patching and operational support models to identify and prioritize critical projects. I also prepared Treasury applications for integration and facilitated acquisition.

San Ramon, California, Us

I led a 300+ global team of employees and contractors with a $10+M budget. We delivered software testing services against multiple GE ERP systems, hundreds of web applications and integrated GE product software such as CT scanners in a Center of Excellence model to all GE businesses. I partnered with the Corporate Audit Staff to enable efficiencies and cost reduction by creating reusable automated test scripts to reduce test cycle time and cost associated with common Salesforce CRM, Oracle and SAP ERP systems. I led the team to also implement a new Inquiry to order (ITO) process with reduced cycle time allowing faster ramp into projects.During my tenure, I supported various software development models such as Waterfall and Agile. I created customer centric reviews based on meaningful KPI’s to enhance and grow our services resulting in lower annual run cost of COE services by 20%.

San Ramon, California, Us

I worked with and led the IT Architects and Service Delivery teams to create new products and services as well as operational processes to maintain secure and stable application hosting environments for GE Businesses. I led the ITIL Change Management team for Corporate Information Services hosting GE business software, middleware and hardware services over physical and virtual environments. I also owned ITIL Configuration Management and enabled an automated CMDB tool integrated into operations to discover hardware, software and infrastructure information on Corporate Configuration Items (CIs) into ServiceNow DB. We also built GE’s first virtual hosting platform that hosted web applications for critical business systems. This new platform was able to provide scalable, secure and compliant application environments. We developed application middleware environments that could be requested and created through an automated process in minutes. I also collaborated with the IT security team to build and operate four new IT security services including secure file transfer (SFTP) solutions for use by all GE businesses including Aviation, Power, Healthcare. In recognition for our work, we received the Technology Services Award from the CIO.

I incorporated and owned a consulting services business with customers including fortune 500 customers. I led IT disaster recovery and business continuity planning for critical systems and supporting teams on payroll, compensation and healthcare benefit administrative systems. I analyzed and enabled risk remediation processes as well as deployed transport layer security across clients third party solutions.

Boston, Ma, Us

I am the inventor on 10 US patents (as MacGregor or Simonian) while working as a polymer Chemist for the Research Center. I developed innovative solutions in technologies such as ballistic laminates, circuit board resin, recycling polycarbonate and weather resistant polymeric coatingsAs a Black Belt in our GE Global Network and Compute Organization, I was responsible for managing IT programs and designing solutions for success; leveraging data and analytics to drive real change in IT based projects. I hold certifications as a Six Sigma Green Belt, Black Belt and Train the Trainer. I mentored, coached and trained employees on network and compute projects including training 1:1 executives IT projects and through Six Sigma statistical training and certification.

Mba, Managing Information Systems

Bs, Chemistry

Leadership Development