Amy Kerdolff Email & Phone Number

Cincinnati, OH, US

Newport, Kentucky

- Serves as the primary database administrator for a customized Salesforce instance built on Sales Cloud- Supports 30+ programs through collaboration on data collection, organization, storage, transfer, analysis, and reporting- Handles support requests and trains users- Contributes to strategy related to data collection, evaluation, data-informed.

Newport, Kentucky

- Responsible for System Administration of a Salesforce database utilized by approximately 100 users- Created and implemented training to promote user adoption- Collaborated with stakeholders to design and implement a data structure and reporting to meet funder and accreditor requirements

Newport, Kentucky

- Provided support in researching and pursuing grant opportunities to support programming- Created tools and resources to build capacity for ongoing grant writing- Enhanced program reporting systems for Brighton Center’s 30+ programs- Strengthened data analysis utilization among staff to improve programming and share impact

Florence, Kentucky

- Assisted customers by answering questions and helping them find what they were looking for- Stocked merchandise and maintained a clean, organized sales floor

Cincinnati Area, KY

- Responsible for the care of three children Summer 2014, Summer 2015, Summer 2016, & Summer 2017.

Lexington, Kentucky Area

- Utilized Spanish when speaking to clients in person and on the phone- Assisted with translations from English to Spanish- Communicated with clients with varying levels of English proficiency-Prepared materials for an information session regarding the changing immigration climate and an event to provide members of the undocumented community with Special.

Lexington, Kentucky Area

- Co-led a team of college students on a week-long trip to Nicaragua to volunteer as teachers of an English immersion camp through Outreach360- Facilitated pre-trip training and orientation of volunteers- Managed, supervised, and supported volunteers- Created promotional materials, educational presentations, and reflections- Planned fundraising and.

Lexington, Kentucky

- Coordinated and led a service event, Wildcat Clean Up, occurring on four dates, with a total of 50 volunteers that completed 110 hours of service work cleaning up litter.- Conducted service consultations to match students to service opportunities- Communicated with community partners to determine service opportunities- Utilized VolunteerMatch and Orgsync

Lexington, Kentucky Area

- Created a student group as a response to a needs assessment- Facilitated meetings with students to promote cultural pride and leadership- Planned a Day of the Dead celebration for group members- Wrote and translated documents in Spanish for the Youth Service Center

Lexington, Kentucky

- Maintained Excel database of interactions with community partners- Assessed the effectiveness of the CCO Community Partners webpage

- Handled over $170,000 in payments for an international trip and recorded payment details- Maintained detailed records of member and alumni contact information- Co-organized events, including a fundraising concert and team-building retreats- Took sizing measurements for performance dresses, distributed dresses upon delivery, and collected payments.

- Cared for children ages one to twelve- Created weekly theme based lesson plans- Cleaned the facility

Bachelor Of Arts (B.A.), International Studies. Minors: Spanish, Community & Leadership Development

Activities and Societies: Women's Choir, Alternative Service Breaks, Center for Community Outreach, Phi Beta Kappa honor society

Education record

Study abroad program in Costa Rica. June 2016. 6 credit hours. Courses: Effective Global Citizenship (Education 300) Latin America Past.