Amy Kinney Email & Phone Number

Golden, Colorado

• Responsible for hardware and software sales, renewals, and add-on SaaS business in the healthcare, telecom, legal, professional services, financial public sectors, educational sectors for medium and large enterprise.
• Lead client status calls on project progress, dependencies, tasks accomplished, key next steps, known issues with plans to remediate them, enhancement requests, updated timelines.
• Owned and managed 20 top accounts.
• Implemented technology solutions from $300,000 to $1.5 million in total contract value.
• Increased revenue with national healthcare lab from $40,00 to $250,00 by improving document workflow efficiency and HIPAA compliance.
• Reduced errors by 40% through focused solution integration with EMRs.

Golden, CO

• Strategically grew revenue by targeting Enterprise and large companies including healthcare systems, hospitals, surgery centers, labs, urological centers, and hospice providers. Worked to expand the territory by cold.
• Increased account portfolio to 47 accounts.
• Increased total contract value by 250%, company’s top annual contract, closing the largest health care customer to date supporting multiple facilities through development of C-level relationships, reduction in spend.
• Closed $500,000 contract by utilizing data and performing an extensive assessment to develop a solution that increased end user satisfaction by 50%, morale and profitability. Competed against incumbent and won due to a.
• As primary contact, built solid relationships that improved customer references, managed customer escalations, and was accountable for the success of the customer base
• Built several internal processes including Customer Business Review Program, Red Account Management Program, and a formal Showcase of positive customer outcomes