Amy Munro Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Responsibilities:• Introduce Commercial and Legal governance processes to ensure profitability of Sales activities, including bid/no bid processes• Customer deal support including pricing, profitability analysis, deal structuring, risk mitigation, business case development and governance• Run the annual planning and budget process• Monthly revenue forecasting and variance analysis on actuals with a plan in place for any major deviations• Oversee the Legal function covering customer, supplier and employee contracts, company insurances, shareholder management and ad hoc legal requests• Oversee the HR function including recruitment, onboarding and offboarding, culture and engagement, training and developmentAchievements:• The introduction of commercial and legal governance was met with strong resistance, however was beneficial as it allowed me to remediate several large deals that were losing money but previously thought to be profitable. It has also provided a shorter sales cycle as early intervention from the relevant approvers has removed a lot of back and forth with customers. • Responsible for creating a new online customer agreement/contract to support the platform• Implemented the first annual budgeting and planning cycle for the business which provides clearer goals and direction for all staff and the ability to track progress throughout the year • Helped to close increasingly large and complex deals involving new products and large recognisable customers

Sydney, Australia

Responsibilities:• Set up the Commercial function to provide support and financial oversight of Sales activities• Creation and maintenance of pricebooks to balance market relevancy, profitability and meeting Superloop’s financial targets • Input to assumptions for forecast and budgeting purposes• Customer deal support including pricing, profitability analysis, deal structuring, risk mitigation, business case development and governance• Development and ongoing improvement of Commercial and Pricing processes• Advice to the Executive team and board as required• Managing 2 x Commercial AnalystsAchievements:• Standardised the financial assessment of customer deals and CAPEX expenditure across business units/entities and built supporting financial models. Superloop was integrating several different businesses with different product sets and financial expectations so this work required a strong understanding of the different product sets and their economics • Built new pricebooks to align with new product structures • Designed and implemented new commercial processes to accommodate a new governance structure, multiple systems, products, process and teams across business units

Sydney, Australia

Responsibilities:• Conduct strategic and commercial analysis to support business growth and new opportunities • Financial Modelling, pricing, business case development and risk analysis • Contribute to the strategic planning process and long term financial forecasting• Partner, competitor and market analysisAchievements:• Built the financial model for this complex business to retain and expand the scope of the current business. The proposal included multiple new lines of business that Asurion had no experience in, so required an integrated model that was built from scratch.• Analysed, understood and educated senior stakeholders on the commercial mechanics of the deal, the impact that new lines of business will have on the traditional business and associated risks. • Enhanced forecasting and pricing models to accommodate these new lines of business to be used across APAC resulting in more accurate monthly forecasts

Sydney, Australia

Completed a short term contract where I:- developed a methodology for measuring the impact of outages- built a network financial model for input to a brief for the Board

Greater New York City Area

• Head of Pricing and Commercial team supporting the US and EMEA Enterprise businesses; leading and developing up to seven team members• Provide expert advice to senior management, sales managers and bid teams on deal structuring, modeling, competitive intelligence, commercial terms and risk mitigation • Ensure local and global senior management are effectively engaged and invested in all activities relating to the commercial and pricing space• Responsible for ensuring all global deals are commercially viable and constructed within agreed financial parameters and budgets• Ensure price consistency across sales channels and regions in order to avoid price arbitrage and internal competition• Design and execute strategies to ensure an increase in productivity and efficiency of the pricing function within the US and EMEA

Greater New York City Area

• Managed all pricing and bid support for the US Enterprise business in order to meet client requests while ensuring commercial viability• Built complex commercial models to determine relevant customer-specific pricing through assessment of network costs, negotiating cost reduction with vendors and consideration of the competitive landscape• Provided expert advice to bid teams with regard to commercial clauses for customer contracts and formulated responses to all bid documentation• Advised Sales and Engineering teams on commercial elements to ensure the delivery of cost-effective solutions for customers• Developed Win/Loss and benchmarking reports

A business improvement project within the Mining Industry

Responsible for the research and analysis for a range of projects including strategy development, policy review, process re-engineering, reporting amongst others