Customer Success Manager, Placement Services
Current·Manage placement specialist performance through 1v1s, auditing, and training·Manage university relations ·Communicate with internal teams such as Student Success, Admissions, and Program Management to ensure Key Performance Indicators are met successfully·Work with fellow managers, HR, and L&D to ensure placement specialists have necessary tools to complete job duties·Collaborate with fellow managers and directors on long term strategy/planning of initiatives, efficiencies, and development·Manage budgets for remote placements and external instructors