• Manage employee relations issues. Provides coaching and counseling to managers and act as a resource regarding problem identification and resolution. Advise management regarding employee terminations. Oversee all aspects of employee terminations.• Maintain company compliance with federal and state regulations. Develops and administers HR policies and procedures.• Maintain employee handbook, making changes and communicating new information to employees. • Develop compensation plan, perform salary research and make recommendations for changes.• Manage employee recruiting process including sourcing, advertising, networking, interviewing, reference and background checks, and offer letters. Work with management team to define staffing needs. Interview final candidates. Manage applicant tracking system.• Manage the performance appraisal process, including developing forms, tracking completion, and assisting managers with writing and administering appraisals.• Management of various employee benefit programs, including medical and dental plans, group life insurance, 401(k) plan, vacation and sick time, flexible spending plan, unemployment compensation and COBRA.• Responsible for benefits claims resolution, change reporting, approving invoices for payment, and communication benefit information to employees.• Research new benefit programs and make recommendations, provide analytical and technical support in the delivery of the benefit programs, and act as liaison between vendors and company.• Develop and maintain effective employee orientation process. Coordinate training with managers to ensure beneficial starting experience for new employees.• Work to proactively recognize issues and develop appropriate measures and tools to enhance team and business performance.• Lead projects, or segments or projects, assuring their integration with Human Resources and the business.

• Conduct internal investigations relative to formal complaints of discrimination, sexual harassment, harassment, hostile work environment, etc. Prepare written investigation notes/reports, recommends appropriate action working towards resolution.• Assist in responding to EEOC notices on behalf of the entire organization.• Manage 15 new office openings from an HR perspective, including developing and implementing staffing plans for over 400 staff, managing the full cycle recruiting process to onboard required staffing (5-250 staff), and providing on-going HR support after office opening.• Responsible for Human Resources Disaster Recovery and Business Continuity• Revised employee Handbook and Policy Manual• Overall responsibility for day to day management of employee relations, legal compliance, and data management activities servicing 4 divisions, 56 site locations in 25 states, with more than 1600 employees.