Amy Liska Email & Phone Number

Pittsburgh, PA

Managing all aspects of projects for legacy and new customers. Customer interfacingVendor selectionExhibit designPermanent InstallsShow ServicesPrepare inovices for final billing

Pittsburgh, Pennsylvania, United States

• Managed accounts in excess of $7 million dollars of revenue while controlling costs at a below industry percentage of 62%
• Directed a team and created client loyalty by continuously producing an outstanding customer experience and seamless event execution
• Tailored customer needs via active listening tactics and application of industry expertise
• Delivered detailed objectives, proposed strategic initiatives based on event feedback for Executive team to use to develop additional business revenue
• Conducted year end business reviews and analysis of industry position strength
• Client liaison present at event development and onsite at execution

St Paul, Minnesota, United States

• Provided leadership for a team of 5 Account Managers through training & development, and mentorship
• Assigned accounts via analysis of each team members strengths to ensure client satisfaction
• Developed a robust onboarding program and SOP for new Account Managers to include an initial group orientation, additional monthly check-ins, and annual stay interview to increase employee experience and retention
• Strengthened team members industry expertise through development tools, seminars, on-line course work and team work-shops
• Lead weekly, monthly and quarterly status meetings
• Oversee performance management for team members

St Paul, Minnesota, United States

• Executed local, national and international projects
• Managed all aspects of event including but not limited to custom exhibit design & build, graphics, on-site labor, show services and transportation
• Provided on-site management for event at trade shows and corporate events traveling approximately 50% of the fiscal year

Washington DC-Baltimore Area

• Under the direction of the Exhibitor Sales Manager assessed and delivered union labor and equipment needs for events
• Attended client events
• Responsible for exhibitor, labor and order billing at conclusion of event

Pittsburgh, Pennsylvania, United States

• Managed accounts producing $2 million dollars in annual revenue
• Collaborated within team and other departments to successfully execute client events
• Traveled with team to client events for on-site management
• Responsible for client financials management, including invoices and application of credits

Pittsburgh, Pennsylvania, United States

• Coordinated show services for customers serviced by both Pittsburgh and Cincinnati branches.
• Generated internal work orders and vendor payments.
• Provided completed show packets for on‐site personnel.