I was employed as a Casual Christmas Sales advisor. Duties included Customer service, sales advisor, garment care, POS.A very busy work environment that required a lot of multi tasking and thinking on your feet quickly.

Front desk receptionist for this hotel chain in Amsterdam. Duties include : Greeting guests and checking them in their rooms.Taking the payments from the guests aswell as telephone or online bookings.Answering email enquiries and in charge of Social media (facebook).Beverage preparation and stock control.Being on shift for all the guests needs ,being the solo receptionist on duty this task varies each day depending on what comes up .Keeping maintenance informed and responsible for the house keepers duties being performed correctly.Handling sales and events.

History and Red Light District Tours

Hosting large numbers of tourists and giving them a 3 hour city guided tour with history and local knowledge.The tours are walking aswell as biking around Amsterdam.Making a plan/schedule for tourists who required further recommendations of where to go in Amsterdam after the tour .Training new tour guides.

Greeting guests ,answering telephone enquiries and arranging functions /bookings.Sales and marketing. Seating guests/ hosting. Assisting management duties and set ups for shifts. Staff trainer.