At PBS, my mission is to drive the digital value for our community, a journey that has evolved over 10+ years from a support role to a strategic leadership position. Our team has successfully managed enterprise user relationships and strategy for 150 member stations, leveraging custom video distribution and content marketing SaaS products to facilitate their growth.With certifications in Agile Project Management and Customer Success Foundations, I've adopted a design thinking approach to product management and technical support, ensuring that we not only meet but exceed the expectations of our clients. This has enabled us to craft solutions that resonate deeply with our audience, fostering a culture of continuous innovation and client success at PBS.
Listed skills include Art, Photography, Fundraising, Visual Arts, and 18 others.