Clinical coordinator responsible for intake assessments for new clients and ongoing treatment. Works in conjunction as part of a multi -disciplinary team. Assisted with interview process and training new hires. Conduct and ensure compliance with all regulatory and ethical oblications for client and employee records. Implemented procedures for all internal program audit activities. Travel offsite to assist with compliance at other facility

Primary role is working with individuals providing behavioral health services for substance abuse and mental health. Completed Biopsychosocial Assessments upon intake. Responsible for identifying individuals needing crisis intervention through outreach and engagement. Assisted clients with life skills coaching and support. Motivational interviewing. Case management, maintain accurate records in Human Management Information System (HMIS) and updating Service Prioritization.

Responsible for training all new hires and providing front desk support. Handled operations and scheduling of 50 employees on a weekly basis. Advanced training to improve production of employee deliverables. Met quota requirements of floor agents excelling in customer service. Scheduled appointments and bookings for travel presentations and time shares.