Amy Macfarlane Email & Phone Number

Camberley, GB

Camberley, Surrey

Working within a small team managing high level customer service complaints for Regus U.K supporting 340 centres spread across the region. This includes CEO escalations, Social Media (Twitter, Facebook, TrustPilot), Contractual disputes. -Working as an integral member of the customer service team whilst delivering results and achieving set goals and key.

Camberley, England, United Kingdom

Camberley, Surrey

As Centralised Call Handler, the role is similar to that of a Receptionist and key accomplishments included:As first line response for Regus UK Customer services calls, queries and complaints, I responed to over 400 inbound calls per shift, acting as their first point of contact and providing a friendly, welcoming and professional service to all.

Camberley, Surrey

Initially fulfilled the role of Kitchen Assistant working alongside the Head Chef, progressing to Kitchen Manager, the scope and accomplishments of which included:Managing all aspects of this busy kitchen, ensuring it operated profitably and within rigid food hygiene regulations.Overseeing the preparation and cooking of food to a high standard.Ordering all.