Amy Maggio Email & Phone Number

Look good, feel better with all the athleisure wear Zyia has to offer!

Juno Beach

Responsible for managing incoming orders for products and product supplies as well asintegrated systems and services. • Act as customers' first contact for processing incoming orders and moving ordersthrough to fulfillment. • Act as a liaison to sales, accounting, customer operations and implementation to ensurecustomers' expectations are met and orders are processed in a timely manner.

Process Wire Transfers via Oceans Systems and FedLine Advantage directly through theFederal Reserve; Post and process ACH files daily and process client transactions; Cutofficial checks; Manage Card Services - debit and credit cards using eFunds Online andClientLink through Fidelity National Information Services; Order new cards; Manage allcard dispute cases (Regulation E); Process check and ACH adjustments through the FederalReserve Bank; Balance general ledger accounts. • Team Leader for the Call Center; Handle high call volume and escalated calls; Updateclients' addresses, names, phone numbers, etc.; Efficiently assist Clients with theirbanking needs; Close Accounts, make withdrawals, renew CD's; Train new Personal Bankers;Responsible for preparing the schedule, maintaining and auditing the Official Check log,approving trust documents and handling deceased clients' accounts.

Complete weekly and monthly reports; Complete monthly audits; Maintain supplies, logbooks, safe deposit files, and consignment supplies; Comply with Operational andProcedural Bank Policies on a daily basis; Retail sales and service; Responsible for thedevelopment and management for a staff of 10-14 employees, preparing the schedule,maintaining operational standards in the store, overseeing incoming and outgoing coin andcurrency shipments and overseeing the maintenance of the ATM and the Penny Arcade (coincounting machine); Train and coach new hires; Nominated for Head Teller of the year in2005 at the company's annual awards ceremony.

Business Administration And Management, General

Associate Of Arts (A.A.), Business Management, Institutional 4.0

General Education

Franklin Covey - 7 Habits of Highly Effective People

Psychology