Amy Massoth Email & Phone Number

Republic, MO, US

Springfield, MO, US

• Manage and resolve escalated FMLA claims with precision, ensuring compliance with federal regulations and enhancing employee and employer satisfaction.
• Consistently exceed processing goals by efficiently managing FMLA claims, achieving high productivity with a proven track record of excellent accuracy and quality.
• Identify and rectify registered imperfections in FMLA claims processing systems, enhancing overall efficiency and contributing to a streamlined and error-free workflow.

Springfield, Missouri, United States

• Managed high-pressure situations with precision, providing critical instructions and dispatching emergency services efficiently to ensure timely response and public safety.
• Maintained detailed and accurate records of emergency calls, demonstrating significant attention to detail and adherence to protocols for effective communication and coordination.
• Collaborated with law enforcement, fire departments, and medical personnel, utilizing excellent multitasking and decision-making skills to prioritize and address emergency situations effectively.

Springfield, Missouri, United States

• Led the coordination and management of registration for ambulance tickets and laboratory services across multiple clinics and hospitals, ensuring compliance with healthcare regulations and operational excellence.
• Designed and implemented training materials for new and existing staff, standardizing patient registration practices and enhancing team efficiency and accuracy.
• Optimized patient intake processes by accurately verifying insurance information and streamlining registration procedures, resulting in improved patient satisfaction and wait times.

Master Of Public Health - Mph, Epidemiology

Bachelor Of Science - Bs, Kinesiology And Exercise Science

Activities and Societies: Phi Theta Kappa, Honor’s College, Pre-Physical Therapy Society