Examine and resolve network issues with Cisco switches, routers, Cisco ACS,Cisco ASA,Wireless access Points.Work with Management and outside vendors to develop best practices for new or changing work environments.Configure wireless connections and settings with Wavelink Software.Modify users, workstations, groups and servers with Active Directory.Identify and correct network compliance inconsistencies in accordance with HIPPA, Piedmont Security Policies and Procedures.

Team Lead for facility IT projects including hardware/software upgrades and Migrations.Examined and resolved network issues including Cisco access points, switches and router issues.Troubleshot application issues (Both facilities combined run over 500 different applications including PACS).Identified and resolved hardware issues including laptops, desktops, printers, faxes and scanners.Managed users, workstations, groups and servers with Active Directory and Quest Active Roles.Enforced HCA's security policies and procedures.Mentored, supported and trained entry-level Technical Analysts.