Amy Mcpherson work email
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Amy Mcpherson personal email
Certified Professional in Account Management with several years of progressive experience in health plan operations, Managed Care and client service. Experienced in medical terminology and Microsoft Excel with the ability to apply clinical, procedural and legal concepts to business settings. Exceptional knowledge base of HMO, PPO, LTC, PBM, Commercial products, Provider Services Contracting/Payment Processing processes and Health Care Reforms - ACA guidelines and compliance. Successful at executing project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Amm Resources, Llc
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Self EmployedAmm Resources, Llc Jun 2024 - PresentFreelance virtual administrative professional
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Regional Operations Specialist/Healthcare AnalystRevecore Mar 2021 - Oct 2023Franklin, Tn, UsProvides executive level administrative support such as complex data analysis and reporting, workflow and process improvement, client relationship management, onboarding new hires, quality audits of peers, and leading specialized training. Audits and resolves underpaid hospital claims for three clients totaling seven facilities. Analyzes data and trends to apply findings across all clients. Total collections for 2020 were over $1 million. Cross collaborates with other departments to streamline processes and ensure client productivity goals are met. Chairperson of the Revecore Diversity, Equity and Inclusion Steering Committee (December 2020 – present). -
Regional Operations Specialist/Healthcare AnalystBottom Line Systems Oct 2017 - Mar 2021Crescent Springs, Ky, UsProvides executive level administrative support such as complex data analysis and reporting, workflow and process improvement, client relationship management, onboarding new hires, quality audits of peers, and leading specialized training. Audits and resolves underpaid hospital claims for three clients totaling seven facilities. Analyzes data and trends to apply findings across all clients. Total collections for 2020 were over $1 million. Cross collaborates with other departments to streamline processes and ensure client productivity goals are met. -
Claim Services ManagerBottom Line Systems Jun 2015 - Oct 2017Crescent Springs, Ky, UsManaged team of thirteen analysts resolving underpaid hospital claims. Responsibilities included interviewing, hiring, training and monitoring productivity levels ensuring monthly production goals. Developed, implemented and maintained four department workflows focused on process improvements while working closely with other department and client management leaders ensuring goal achievement Increased department collections by twenty percent. Managed relationship between BLS and external vendors providing eligibility review and patient contact services.
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Quality, Training And Implementation SpecialistBottom Line Systems Oct 2013 - Jun 2015Crescent Springs, Ky, UsLed specialized training programs for new and existing associates. Independently developed introductory class, “Revenue Cycle 101,” for new hires with limited healthcare experience. Conducted Quality Reviews for new and existing associates providing one-on-one training. Provided coaching and feedback to associates and managers. Implemented three large clients with Senior Leadership team.
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Hospital Infusion Claims AnalystBottom Line Systems Jun 2011 - Oct 2013Crescent Springs, Ky, UsResponsible for identifying and collecting insurance underpayments on outpatient infusion drug claims for two clients, totaling fourteen hospital facilities. Consistently exceeded annual identification and collection goals. Total collections for 2012 were over $1 million.
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Customer Care SpecialistHumana Jan 2009 - Jun 2011Louisville, Kentucky, UsProvided exceptional customer service for Humana's mail order pharmacy RightSourceRx and the Humana Clinical Pharmacy Review, answered help desk calls from associates, resolved member billing issues, and responded to email inquiries from members sent through Humana's secure website. Provided coaching and training to RightSourceRx associates. -
Hr SpecialistPomeroy It Solutions Mar 2007 - Dec 2008Hebron, Ky, UsImplemented web-based drug screening system eScreen. Tracked and monitored employee FMLA, long term disability, and short-term disability leaves of absence. Served as 401(k) plan administrator. Reviewed and adjudicated pre-employment background checks and drug screens. Oversaw the Human Resources help desk by resolving employee inquiries regarding payroll, benefits, and employee relations.
Amy Mcpherson Education Details
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University Of CincinnatiLabor And Employment Relations -
Miami UniversitySpanish
Frequently Asked Questions about Amy Mcpherson
What company does Amy Mcpherson work for?
Amy Mcpherson works for Amm Resources, Llc
What is Amy Mcpherson's role at the current company?
Amy Mcpherson's current role is Healthcare Consultant | Virtual Administrator.
What is Amy Mcpherson's email address?
Amy Mcpherson's email address is am****@****lar.com
What schools did Amy Mcpherson attend?
Amy Mcpherson attended University Of Cincinnati, Miami University.
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