Amy Mendenhall

Amy Mendenhall Email and Phone Number

Science Teacher @
Amy Mendenhall's Location
Los Altos, California, United States, United States
Amy Mendenhall's Contact Details

Amy Mendenhall work email

Amy Mendenhall personal email

About Amy Mendenhall

Amy Mendenhall is a Science Teacher at Helios. She possess expertise in ingenuity pathway analysis, netsuite, salesforce.com, quickbooks, gotowebinar and 16 more skills.

Amy Mendenhall's Current Company Details
Helios

Helios

Science Teacher
Amy Mendenhall Work Experience Details
  • Helios
    Science Teacher
    Helios Dec 2020 - Present
    Sunnyvale, California, United States
    I currently teach Middle School science to 5th and 6th grade gifted students.
  • Amy Mendenhall
    Biotechnology Technical Marketing And Support Specialist
    Amy Mendenhall Jul 2012 - Dec 2020
    Website content generation, modification, and organizationTechnical marketing collateral creation such as brochures, flyers, presentations, and newslettersProduct manual creation and revisionPublication assistance for whitepapers or scientific articlesSocial marketing production such as blogs, e-blasts, Tweets, status updates, and webinarsEvent organization such as sales team and distributor training meetingsSupport services such as communication with distributors, set up of technical support processes, and organization of lead or customer databases (in Netsuite, Salesforce, Constant Contact, or Vertical Response)
  • Cellecta, Inc.
    Technical Marketing Specialist, Contract
    Cellecta, Inc. Jan 2014 - Jan 2015
    Mountain View, Ca
    At Cellecta, I work as a part-time independent contractor, helping with technical marketing and communication with the international distributors. My activities include social media, blog writing, user manual updates and creation, database creation and maintenance, and other customer-facing documentation.
  • System Biosciences (Sbi)
    Associate Technical Support Manager And Manager, Global Customer Support
    System Biosciences (Sbi) Jun 2010 - Jun 2012
    Mountain View, Ca
    The Associated Technical Support manager handles all incoming customer and distributor inquiries by email and phone. SBI has a product portfolio of over 2000 products and the technical support manager must be able to support all products. Additionally, I handle communicating problems or detailed questions to the R&D scientists, relay new product ideas to the R&D team, and provide monthly metrics to the Sales and Marketing team and upper management. Metrics include replacement rate, on-time delivery, number of technical support inquirires and cases, types of cases, and sales data.I am also responsible for adminstration of Netsuite including all reporting, sales order processing, replacement processing, technical support case logging and escalation.Lastly, I assist in user manual creation and updates.
  • Ingenuity Systems
    Senior Customer Support Scientist
    Ingenuity Systems Feb 2004 - May 2010
    Redwood City, Ca
    As a Customer Support Scientist, I was responsible for responding to all customer inquiries by phone and email. Inquiries ranged from administrative questions (trial and license sign-ups), scientific questions (how to use Ingenuity software for their purposes) or technical questions (problems with their computer's ability to use Ingenuity's software).Additionally, I helped to write and deliver weekly training webinars and scientific seminars via web. I converted these webinars into the IPA Certification program which was a web-based instructional program on how to use Ingenuity Pathways Analysis.Lastly, I was the administrator for the on-line help manual for IPA and Ingenuity Answers. This included writing and maintaining all portions of the IPA on-line help manual for each release of the software.

Amy Mendenhall Skills

Ingenuity Pathway Analysis Netsuite Salesforce.com Quickbooks Gotowebinar Robohelp Adobe Connect Adobe Creative Suite Microsoft Office Webex Tissue Culture Molecular Biology Lentivirus Microrna Expertise Vector Technologies Exosome Research Event Planning Bookkeeping Neuroanatomy Physiology Research

Amy Mendenhall Education Details

Frequently Asked Questions about Amy Mendenhall

What company does Amy Mendenhall work for?

Amy Mendenhall works for Helios

What is Amy Mendenhall's role at the current company?

Amy Mendenhall's current role is Science Teacher.

What is Amy Mendenhall's email address?

Amy Mendenhall's email address is am****@****hoo.com

What is Amy Mendenhall's direct phone number?

Amy Mendenhall's direct phone number is +173471*****

What schools did Amy Mendenhall attend?

Amy Mendenhall attended Teachers College, Columbia University, University Of Michigan, University Of Michigan, Wayne State University, Michigan State University, Athens High School.

What are some of Amy Mendenhall's interests?

Amy Mendenhall has interest in Civil Rights And Social Action, Children.

What skills is Amy Mendenhall known for?

Amy Mendenhall has skills like Ingenuity Pathway Analysis, Netsuite, Salesforce.com, Quickbooks, Gotowebinar, Robohelp, Adobe Connect, Adobe Creative Suite, Microsoft Office, Webex, Tissue Culture, Molecular Biology.

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