Worked with HHS Contracting office to write the RFP for Health and Human Services on the EIS contract. This involved scoping the products required, forecasting the changes of technology that would be needed for the term of the contract (15 years), aiding in the budgetary figures needed to make an award. Contributor to the Management and Operations requirements in the RFP. Primarily focused on the Ordering , Reporting, deliverables, User entitlement, and Key personnel requirements. Chair of Evaluation Panel of a section of the proposals Liaison to the largest Operating Division in HHS facilitating their transition from NTX2001 to EIS.

Health and Human Services has an objective to automate and optimize their business operations in the telecommunications space. As part of this effort:• Conducted market research on behalf of HHS to identify the qualified vendors who have a commercial off the shelf solution that will aid in consolidating multiple programs and optimize the telecommunications business operations for HHS • Ensured the business case and all needed documentation was constructed and communicated to provide the necessary information for a Request for Proposal to be issued on the GSA schedule o As part of constructing the business case the implementation plan and transition plan had to be overlaid to ensure optimum benefit and least risk was being realized• Partnered with the government to outline all requirements in the Statement of Work so a Request for Proposal could be issued • Served as a Subject Matter Expert (SME) to the evaluation panel during the proposal evaluationso SME in evaluating Commercial Off the Shelf solutionso SME in development Management and Operations solutions for FTS2001 and Networx contractso SME in telecommunications services and comprehensive knowledge of business processes • Worked with stake holders to ensure a comprehensive list of requirements was documented for post award implementation activitiesHealth and Human services required assistance on getting contract modifications awarded on the Networx contract. • Managed contract modification efforts with Verizon and GSA to ensure the modifications priorities and requirements were fully understood and objectives met• Worked with the HHS Operating Divisions to assist in identifying if a contract modification was required and if so how to properly outline the requirements

Verizon Business Sr. Manager of Systems Development for Networx Oct 2008 - August 2011Led the development and compliancy of the Management and Operations Solution (MOPS) for the Networx program.• The management and operations solution provided the ability to order and bill the services under the Networx contract. This included inventory, reporting and trouble handling procedures and applications.• Interfaced with internal IT organizations to represent the requirements to develop and enhance the MOPS solution. Responsible for managing an approximate $20M per year budget allocated for capital cost.o Requirements came from the contract – core RFP plus all contract modificationso Statements of work from government agencies generated requirements. Managed IT assessments to do the needed development and ensure the proper funding was in placeo This included interfacing with capital planning and making clear return on investment statementso Requirements also came from the operations organization. The solution ensured operational costs of doing business were kept to a minimum• Responsible for testing the new functionality, as well as, managing any defects found • Interfaced with the agencies and the General Service Administration (GSA) to ensure all contractual issues were addressed• Managed a team of 40 people to ensure the work was accomplished and all HR issues were handled

Verizon Business Sr. Manager of Systems Development and Service Manager October 2002 - 2008In addition to the Systems development responsibilities and contractual compliancy duties cited below, I was tasked to handle an even broader scope of responsibilities. Account Service Manger o Organization supports the General Services Administration Account, the Tribal Nations Account, and the DC City Government Account  Responsible for $10M annual revenue plan Supported the National Account Managers on the revenue forecast and identifying new sales opportunities  Managed the implementation of Service Orders Ensured all technical service issues are efficiently handled and effectively resolved Resolved invoice inquiries and billing disputes Managed account receivables issues to ensure optimum review is realized NETWORX RFPo NETWORX is the Federal Government’s contract replacing the Federal Telecommunication Services Contract (FTS2001), The Federal Wireless Telecommunications Contract (FWTS), and the FTS Satellite Service Contracto The revenue potential associated with this procurement is $4Bo Key Member of the capture team for the Request for Information (RFI) and the Request for Proposal (RFP) NETWORX Back Office Transitiono Managed formulation of strategic solution to perform seamless transition of FTS2001 installed base to Networxo Patent pending solution with dynamic workflow and requires no manual interactiono Project Managed support teams through the transition preparation phase and managed the transition through execution and invoice validation

MCI Sr. Manager of Systems Development October 1999 - 2002 Managed systems compliance for industry’s largest Government Contract FTS2001 was a 4-year contract with 4 one-year extensions. The contract’s minimum guaranteed revenue was $1.5B over the life of the contract. The actual revenue was approximately $35M per month Responsible for ensuring a MRC of $274k was realized for maintaining the support systems as stipulated by the contract Managed the development and direction of the applications required by the FTS2001 contract Responsible for maintaining system’s security by monitoring and administrating users’ access into systems Managed team of system administrators which entitled users with proper authorization to access applications Staffed and ran the FTS2001 help desk to answer incoming government customer’s calls and drove their trouble tickets to resolution Matrix Managed IT development organizations to ensure initiatives were met MCI’s Liaison to the General Service Administration’s Contract officer and Assistant Contract officer

MCI Positions within MCI May 1994 – October 1999Manager II of Fiber Security, Technical Recruiter, Lead Technical Specialist, Technical Specialist III