Amy Murrin Email & Phone Number

Greater Chicago Area

Balanced Growth is a Chicago-based, innovation consultancy. Our mission is to create enduring value for our clients and their customers through strategic innovation and operational transformation. We focus on collaborating with clients in the Insurance, Financial Services, and Healthcare sectors to design, implement, and accelerate their Operational, Technology, and Innovation initiatives.Using a proven approach we call the BG360 Method, we work collaboratively with our clients to design best-in-class solutions to achieve breakthrough performance results.We focus on four interrelated business disciplines: Innovation, Operations and Technology, Digital Customer Experience and eCommerce, and Transformation. Our team of experts has over 50 years of consulting experience. We are committed to helping our clients achieve their business objectives and strive to earn their trust with each engagement we undertake.

Downers Grove, Il

Responsible for the daily operational management of a 125 seat customer care call center that quadrupled in size at peak holiday times.