Amy Ortega Email and Phone Number

• Responsible for scheduling appointments for new and existing clients.• Maintained and prepared medical records including admitting anddischarging patients, and refilling prescriptions.• Provides exceptional customer service skills in both our front office andreception area.• Assisted veterinarian in the care of animals such as boarding, grooming, andmedical physical assistance during check ups or surgeries.

• Provided variety of luxury chocolate options to guarantee customer satisfaction. This included extensive knowledge on over 50 types of chocolate to offer.• Reconciled cash registers for openings/closings.• Maintained and preserved our stock, including inventory counts, to ensurea well organized stock area. Created, tracked and fulfilled orders andshipments for increased product availability.• Built displays to showcase our products based on proper company visualstandards.

• Assisted customers and styled pieces of attire specific to best suit their interests and offered multiple suggestions. Greeted customers to make them feel welcomed.• Reconciled cash registers for end of day closings.• Kept customers informed of current sales and promotions.• Maintained the stores visual standards.

• Assisted customers and styled pieces of attire specific to business or personal wear. Greeted customers to make them feel welcomed.• Kept customers informed of current sales and promotions. Supported for late shifts to ensure all markdown items were labeled properly.• Furthered my knowledge of RFID systems to ensure items were processed properly for restocks, store shipments, and product availability.

• Assisted customers and styled pieces of attire specific to school, personal, or vacation wear. Greeted customers to make them feel welcomed and ensure a trendy shopping experience based on Hollister’s guidelines.• Kept customers informed of current sales and promotions. Supported for late shifts to ensure all markdown items were labeled properly.• Processed transactions at the register to ensure a seamless checkout experience.• Furthered my knowledge of back stock area to fulfill shipments and bring items out tosales floor.

• Filing documents in designated order to maintain organization.• Scanned documents using a computer system to increase my technicalknowledge.• Utilized as a translator to ensure Spanish-speaking individuals needs werefulfilled.