Worked solely for two silent partners to deliver the best ROI. Responsible for the day-to-day running of the centre and its team.Business development: Stepped into a struggling business; developed strategies to create several leagues and programmes to engage more people in 5-aside football. Staff training and development: Composed framework for staff recruitment, conducted interviews and constantly engaged with staff to ensure they had appropriate training and felt fully supported within their roles.Budget management: Controlled budgets for maintenance, promotional costs, marketing, staff wages and incentives, stock reconciliation and month-end processes such as payroll. Planning: Organised leagues, tournaments, family fun days, charity days and more. Developed new coaching programmes, including first-time under 4’s football and 1-1 development academies. Promotion: Controlled budgets regarding maintenance, promotional costs, marketing, staff incentives and wages.Outcomes and qualifications • NVQ Level 3 – Leisure Management - 2018• Level 1&2 FA Coaching - 2020• Coronavirus Awareness Course – 2021• BIIAB Level 2 Award for Personal Licence Holders – 2017• Paediatric First Aid – 2022• Workplace First Aid with CPR – 2022• Fire Marshall - 2021

Delivered a range of activities to young people aged 4-18. Built relationships with schools and increased revenue from returning business. Led activities: Developed, ran and maintained a fast-paced programme of activities including IT, circus skills, parachute games, quad biking, laser zone, nature and environmental sessions, ropes activities, abseiling, paddle sports, raft building, water sports and ski seasons.Staff training and development: Trained new staff to lead groups efficiently and deliver great sessions. Carried out observations and staff reviews. Planning: Arranged room accommodation, instructors and specially focused programmes for a variety of groups.Outcomes and qualifications: • NVQ L2 Activity Leader - 2014• Designated Safeguard Officer – 2014