Overseeing technical, development and support working with new and existing customers and business partners to define a product vision, understanding and applying new trends and competitive best practices to continuously develop eFD in line with funeral industry standards.Working with eFD since its inception in 2014, I work closely with the design and technology teams to develop, test and deliver defined capabilities along with supporting development of appropriate tracking and reporting to determine product performanceMy responsibilities also include overseeing the project planning to onboard Clients along with working with third parties to develop streamline integrations.

Providing innovative solutions for funeral directors via eFD a class leading cloud based platform for funeral arrangements, administration and coordination. I have been Project Coordinator for eFD since its inception in 2014. I remain imbedded in CPJ Field & Co Ltd to ensure future developments are in line with current requirements for the funeral industry. I have Project Managed the onboarding of all Clients along with working along side third parties to enable a streamline integration with accounting packages and online donation facilities.

Manager of a team of 8.

Supervisor of a team of 4.

I commenced my employment at PHS Wastetech in the Legal Department at the age of 17. I joined a team of 8 as a Legal Team Executive. I worked as a debt collector, communicating with Clients who failed to pay their invoices using various negotiation skills in order to obtain payment.