Amy Redd Email & Phone Number

Covington, La, Us

Nasa Shared Services Center

Work at the NASA Shared Services Center (NSSC) as a Senior Executive Services (SES), Development of Information Materials, General Employment Inquiries, and Employee Notices writer/editor and graphic designer for Computer Science Corporation (CSC). Write and edit multiple types of documentation including: resume-type statements, desk guides, instruction manuals, requirements documents, employee notices, letters, and general employment inquiry responses. Use standards and regulations while also being creative and familiar with desktop publishing, including creating PowerPoint presentations, brochures, posters, and Web site content. Possess organizational abilities to record and track documents and information from NASA Centers, Office of Human Capital Management (OHCM), and Office of Personnel Management (OPM), research and interpret NASA and OPM regulations, maintain reports and presentation materials, track document iterations and status of files, as well as track and assign staff’s availability to handle new cases. Am professional and maintain excellent interviewing skills which are used to communicate with high-level NASA employees to assist them in expressing and presenting the Executive Core Qualifications (ECQs) necessary to meet OPM’s requirements for SES certification. Furthermore, research and interpret the employee’s experience relative to OPM competency levels and help prepare required resume-type statements.

Consulting technical writer, graphic designer, WordPress website developer, and social media marketing specialistExperience:- Develop and maintain WordPress websites for various clients- Create content within website—both written and graphics- Social media marketer on various platforms pending client needs with intention of growing businesses- Design logos and ads for businesses- Design stationary, wedding or party invitations, and event flyers- Write or edit manuals, policy and procedure handbooks, short stories, resumes, and cover letters- Guest speaker at a small college and conducted a workshop on technical and business writingOnline Portfolio: http://amyreddportfolio.com | Creative Blog: http://cajuncravings.comContact me if interested in working together.

Wrote, designed, and illustrated documentation for developed software and internal documentation. Primarily worked in Confluence, MS Word, MS PowerPoint, Adobe CC InDesign, and Adobe CC Illustrator.Completed Projects: - Software conversion instructions - Transition documents for software upgrades - Troubleshooting guides - Internal HR documentation - Position agreement form - Policy and procedure manual - Formal letters to varying state departments of education - Two training guides - Two trainer wookbooks - Two trainee workbooks - Quick reference guides - Assisted in multi-million dollar RFP

Hammond, La

Taught conversational American English to Japanese couple.

Trained and managed 9 graduate tutors and 10 undergraduate administrative assistants as well as increased tutorial consultations by 2,000 appointments per academic year through expanded hours of operation, redesigned standard procedures, and wrote new training and procedural manuals. Other roles fulfilled included: creation of staff schedules; planned, scheduled, organized, and conducted staff trainings at the beginning of the semester and once a month; planned, organized, and hosted English Department events, including 400 person Common Read event held each semester.

Master Of Arts (M.A.), Professional, Technical, Business, And Scientific Writing, 4.00

Activities and Societies: Phi Kappa Phi

Bachelor Of Arts (B.A.), English Language And Literature, General