Amy Reif

Amy Reif Email and Phone Number

Billing and Customer Service Representative III @ Englewood Water District
North Port, FL, US
Amy Reif's Location
North Port, Florida, United States, United States
Amy Reif's Contact Details

Amy Reif work email

Amy Reif personal email

n/a
About Amy Reif

With 20+ years of dedicated experience spanning customer service, billing, office administration, operations management, business development, and account management, I am a seasoned professional renowned for my unwavering commitment to excellence. My career journey has been marked by a firm commitment to meeting the unique and dynamic needs of customers within challenging and rapidly-evolving environments. As both an experienced business owner and a seasoned professional, I have continually expanded my organizational and communication skills. My tenure as a business owner empowered me with a comprehensive understanding of every facet of business operations. This included skillful oversight of personnel, revenue-cycle optimization, office administration, marketing, and customer satisfaction. My delivery of world-class customer service serves as a driving force behind my success, consistently steering situations towards positive outcomes while upholding the highest standards of integrity. The art of cultivating enduring relationships lies at the core of my abilities, and I possess the skills to communicate across all levels of an organization. Functioning as a liaison among customers, vendors, and team members, I have consistently fostered an atmosphere of collaboration and mutual respect. My roles have extended beyond routine tasks – I am adept at providing guidance, support, and mentorship to my teams – empowering them to surpass their goals and achieve excellence. In an ever-evolving business landscape, my track record of accomplishments, complemented by an innate drive for success, has propelled me to consistently deliver customer success outcomes. As I embark on new endeavors, I remain committed to the pursuit of excellence, eager to contribute my wealth of customer service expertise and passion to lead teams, drive growth, and create long-lasting relationships.Core Competencies:Office Management | Team Building | Conflict Resolution | Organizational Skills | Communication Skills | Time Management | Revenue Cycle Management | Records Management | Data Integrity | Training and Development | Customer Relations | Marketing Strategy | Inventory Management | Office Reception To discuss how we can work together, please contact me using the "Connect" button above or send me an e-mail at reifamy05@gmail.com. I look forward to hearing from you.

Amy Reif's Current Company Details
Englewood Water District

Englewood Water District

View
Billing and Customer Service Representative III
North Port, FL, US
Employees:
31
Amy Reif Work Experience Details
  • Englewood Water District
    Billing And Customer Service Representative Iii
    Englewood Water District
    North Port, Fl, Us
  • Englewood Water District
    Billing/ Customer Service Representative Iii
    Englewood Water District May 2023 - Present
    Englewood, Florida, United States
  • Englewood Water District
    Billing/Customer Service Representative
    Englewood Water District Nov 2019 - May 2023
    Englewood, Florida, United States
    Responsible for account management, issue resolution, and business optimization for 20,000 customers across two counties. Supervise 6 staff and coordinate services between 4 departments and agencies. • Handle inquiries and investigate billing discrepancies and meter readings, coordinating closely with other departments to find appropriate solutions. Collaborate with other district personnel for scheduling and to validate data accuracy.• Responsible for conflict resolution and account reconciliation related to customer escalations by reviewing account discrepancies, processing billing adjustments and bank/credit card drafts, or initiating collection.• Analyze data to identify trends, patterns, or discrepancies, and provide recommendations to management for improving billing processes or addressing issues. Work closely with other departments within the water district. • Maintain accuracy of customer accounts, process new customer applications, and provide a high-level of customer service by assisting citizens with concerns and requests related to water services.• Efficiently provide support to customers regarding how to monitor water meters, monitoring systems, or other equipment.• Troubleshoot technical issues, provide guidance on usage, and escalate complex technical problems to appropriate personnel for further assistance. Process payments, set up payment plans, and handle collections inquiries.• Receive frequent acknowledgements, to include two promotions, from management for positive customer reviews.• Chosen by management and Human Resources to serve on the Employee Benefit Committee, an ongoing committee, originally organized to evaluate and restructure the benefit package for the district and to find solutions for the rising cost of health insurance but continue to meet to develop wellness program ideas and options. • Work with a small team of employees from various departments to plan and organize employee appreciation and community events.
  • Caldwell Banker Relocation
    Relocation Specialist
    Caldwell Banker Relocation May 2019 - Nov 2019
    Sarasota, Florida, United States
    • Liaised between relocation companies and real estate agents. Efficiently handled incoming calls for all new referrals.• Initiated 10-40 (dependent upon territory) new referral contacts with real estate agents daily. Maintained referral accounts from inception to real estate sale or purchase. Provided leadership in assisting on other special projects in file and records maintenance.• Provided guidance and advice to clients on the relocation process. Led team of 30-50 agents in offering clients information on their target area, such as neighborhoods, schools, healthcare facilities, transportation options, and local amenities.• Conducted online property searches and provided information on local real estate market.
  • Jansen Shutters And Windows
    Office Manager
    Jansen Shutters And Windows Sep 2018 - May 2019
    Venice, Florida
  • K-Ceraz Salon And Spa, A Hair Company, A Hairazor
    Salon Owner, Manager, Cosmetologist
    K-Ceraz Salon And Spa, A Hair Company, A Hairazor Oct 1996 - Jun 2018
    Jacksonville, Illinois, United States

Amy Reif Skills

Customer Service Beauty Industry Microsoft Office Cosmetics Retail Makeup Artistry Microsoft Excel Microsoft Word Skin Care Hair Care

Amy Reif Education Details

  • S.R Butler High School, Calhoun Community College, Scharfenburg Beauty Academy, Llcc
    S.R Butler High School, Calhoun Community College, Scharfenburg Beauty Academy, Llcc
    Licensed Cosmetologist/Business

Frequently Asked Questions about Amy Reif

What company does Amy Reif work for?

Amy Reif works for Englewood Water District

What is Amy Reif's role at the current company?

Amy Reif's current role is Billing and Customer Service Representative III.

What is Amy Reif's email address?

Amy Reif's email address is ar****@****ter.com

What schools did Amy Reif attend?

Amy Reif attended S.r Butler High School, Calhoun Community College, Scharfenburg Beauty Academy, Llcc.

What skills is Amy Reif known for?

Amy Reif has skills like Customer Service, Beauty Industry, Microsoft Office, Cosmetics, Retail, Makeup Artistry, Microsoft Excel, Microsoft Word, Skin Care, Hair Care.

Who are Amy Reif's colleagues?

Amy Reif's colleagues are Bryan Curella, Austin Moriarty, Ray Burroughs, Patrick Zoeller, Michael Wallace, Cody E., Lisa Hawkins.

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