Amy Rettig Email & Phone Number

United States

Wny

Buffalo, New York

Ambulatory Clinic Float Staff RN;Medical-Surgical/Lockup Prisoner Unit RN; Operating Room RN

Buffalo, New York

Float RN

Buffalo, New York

Member of the float team assigned to any area of the hospital to provide direct patient care.• Assist patients with all activities of daily living including bathing, dressing, oral care, toileting, feeding• Sit with patients one on one providing direct observation• Provide patient care, safety and maintenance of a clean and safe environment• Provide therapeutic communication to patients and their families• Responsible for activities such as vital signs, intake and output, turning/positioning and associated documenting• Assist RN’s with treatments, procedures, admission and discharge • Orient new nurse assistants as needed

Member of the claims team responsible for incoming medical claims for people that rely on UHC for health care needs.• Provide claims support by reviewing, researching, investigating, and accurately processing incoming claims

Member of the licensed cosmetologist staff providing services and front-end team responsible for managing operational aspect of the facility ensuring efficiency.• Provided one-on-one client services in the areas of hair, nails, and waxing • Managed all front-end duties including appointments, phone calls, scheduling, records and filing• Greeted, served, assisted and directed clients. Took care of any client needs, questions, issues or complaints• Made sure clients had an enjoyable experience by providing exceptional service and knowledge for client retention• Continuous education in services and products and attended area events to promote and gain new business• Trained and developed new employees. Liaison between employees and owner; handled employee issues when able• Set up and maintained an inventory system. Ordered and organized products

1 Walden Galleria Drive

Member of the management team responsible for administration, operations, and sales of store to ensure productivity. • Provided a captivating client experience through exceptional product knowledge• Responsible for operational aspects of store including scheduling, payroll, filing, conference calls, and reports • Prepared and presented meetings monthly; made business insights, set goals for store sales • Observed, coached, motivated and lead associates. Interviewed, hired and trained new associates

Member of the Derivatives team working with global Citi clients to assist in the clearance, settlement, and investigation of client securities and derivatives transactions.• Responsible for processing orders and transactions originating from trading desks and branch offices • Minimize risk to the bank by monitoring errors and ensure transactions adhere to audit and control policies• Identify policy gaps and propose efforts to streamline the securities and derivatives settlement processes• Monitor, analyze, and evaluate processes and data to ensure the accuracy and quality of completed settlement tasks• Perform moderately complex transactions efficiently, escalate or perform complex transactions as required• Assist with training team members• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees, and it will be measured by specific metrics

Master Of Nursing, Nursing Informatics

Bachelor Of Science Nursing

Associate Of Arts And Sciences (A.A.S.), Nursing Science, 3.85

Licensed Cosmetologist, Cosmetology And Related Personal Grooming Services

Bachelor Of Business Administration (B.B.A.), Business, Management, Marketing, And Related Support Services, 4.0

Activities and Societies: Tutor, SIFE cafe

Associate Of Arts And Sciences (A.A.S.), Business, Management, Marketing, And Related Support Services, 4.0

Activities and Societies: Tutor

Clinical Instructor And Preceptor Preparation

The Clinical Instructor and Preceptor Preparation (CLIPP) Academy is designed by Rutgers University School of Nursing-Camden expert.