Rotation 1 as: Jr Business Analyst | Health Sciences and Information Services •Created and documented 6 dashboards with 15+ data reports in ServiceNow for the associate directors, managers and IT support specialist in the Health Sciences and Information Services department. •Collaborated with Service Management department to complete the creation of forms on a need’s basis by the HSIS Team.•Clean, review and manage the AV Inventory data along with managing college interns through the data transfer process into SharePoint List and data visualization in Power BI. Rotation 2 as: Jr. Business Analyst/Software Engineer | Student Academic and Support Systems •Created and developed multi-participant complex workflow paperless forms for various departments university wide. •Analyzed and gathered requirements from business partners, configured API’s, applied conditional rules, performed quality assurance testing, and provided continuous production support. •Built training documentation on Jira dashboards, Jira Query Language (JQL), how to use/sync KeePass and static data functionality in NextGen Dynamic Forms. •Completed Yale Developer Banner Challenge problems related to oracle SQL queries, data warehouse and Java. •Created and executed migration scripts in database’s development, test, and production environments to improve efficiency and allow scalability. Rotation 3 as: Jr. Configuration Analyst | Service Management •Gathered, implemented, and reviewed requirements for defects and enhancements for bi-weekly ServiceNow releases.•Monitor and resolve incoming department affiliated ServiceNow tickets relating to client issues & feedback within 2-5 business days.•Test and modify test cases in Application Lifestyle Management (ALM) when a new upgrade is implemented to any environments.

• Analyze, review, and complete the Federal Financial Report (FFR) and create other financial reports that conform to the policies established by the Aldermen and State Statues for various grants under the Public Health department on a need’s basis. • Confer with departmental officials to resolve questions pertaining to budgetary and analytical requirements, attend intradepartmental conferences on financial matters; studies and evaluates issues in departmental policies.• Manage communications between the finance department and other municipal departments while coordinating the analysis and improving work procedures.

• Monitor and create all promotional aspects on the VPASSCSU Instagram, Facebook page and school website page.• Supervise six undergraduate students in the training of sexual violence presentations and daily tasks, along with creating presentations and presenting them to INQ classes & athletes.• Coordinate all monthly events on campus for the VPAS Center such as The Red Flag Campaign, The Clothesline Project, Black Herstory month and Take Back the Night.

Tutor students who may need assistance in math, which vary from courses up to calculus 1

Job responsibilities include:-maintaining excellent customer service to all parties given-recommending new beverages and new promotions-selling additional beverages/food that customers may not know about-handling cash/coupons and credit cards-keeping your work area clean

some of my responsibilities included:- planning/following a cirriculum so toddlers can learn and develop their knowledge. (ABC's, colors, numbers, proper manners, how to be kind, right from wrong, etc)- reading stories- changing diapers- watching over them to always ensure they are safe- preparing their cots for nap time, and their food for breakfast/snack/lunch- keeping the room clean