Amy Roger Email & Phone Number

Jacksonville, Florida Area

• I effortlessly transitioned thru the rankings from a billing representative to a Production Manager. Significantly increased quality, as a Service Recovery expert, while working directly with Portfolio Managers to.
• Oversaw off-shoring of ista’s 3rd largest client portfolio to ista Shared Service partner in Europe.
• Successfully managed billing data migration transition to a new billing platform
• Seamlessly oversaw the transition of 700,000 units from US office to ista shared services office in Europe
• Consistently receive excellent annual performance reviews

Gainesville, Florida Area

• Supervised employees whose responsibilities included entering inspection information, assigning the inspection to an independent inspection company, scan and save completed inspections to the application file. Follow.
• Involved with reducing the outstanding inspection turn-around time from 9.7 working days to 4.6 working days.

Hohenfels, Germany

Administrative assistant to the Vice President. Additional responsibilities included monitoring and facilitating security access to enlisted and external personnel within Military administrative building.

Gainesville, Florida Area

• Seamlessly promoted from a filing clerk to Invoicing Supervisor. Moved thru the ranks of the Billing Department into the Accounting Department. Key Accomplishments:
• Within 1 year of employment successfully trained a replacement and moved to the accounting department for a new role of invoicing clerk.

Trenton, Florida

This was a part-time high school position assisting customers with movie rentals. Checked movies back in and restocked the movie.