Amy Rowland Email and Phone Number

• Answering the telephone in a polite and friendly manner• Taking meeting and event enquiries over the telephone• Planning the event or meeting from start to finish. I have extensive knowledge of the online system, Opera• Meeting and greeting clients, showing them around the hotel and function spaces• Drawing up contracts and taking deposits• Communicating with the staff in the hotel to make sure the event or meeting runs smoothly

• Planning company events such as Christmas parties and Company Away days as well as offsite staff meetings and Annual Meetings with the board of Directors, dealing with last minute pressures.• Ordering food and beverages for meetings• Answering incoming calls and screening sales calls in a polite manner on a daily basis• Assisting teams in day to day tasks including PowerPoint presentations, binding and preparing documents and data input• Booking travel and trips for colleagues, including flights, trains, cars and hotels• Ordering stationery and IT equipment for the company• Liaising with the other offices globally helping with Adhoc duties• Managing all inbound / outbound post and deliveries for the business including couriering important packages and parcels• Posting job vacancy adverts to our company website, LinkedIn, Jobserve amongst others.• Organisation of the CV inbox• Human Resources adhoc duties. Sending colleague’s data to be vetted, updating our in house system with any updated information.

• Analyzing and adjusting CV’s to be compliant with our electronic database.• Maintaining the entire CV database on a daily basis. • Collecting and processing company statistics for the Managing Directors• Answering incoming calls in a polite manner• Manage clients, customers and employee’s expectations realistically.• Dealing with customer complaints• Looking after clients and candidates, offering them beverages, showing them to the interview room etc• Following up on unpaid invoices with clients and advising on payment terms.• Assisting the Office Manager and the Managing Directors• Ordering stationery and equipment for the company i.e, headsets and computer accessories, online and on the telephone• Managing all inbound / outbound post and deliveries for the business. • Creating reports for the Managing Directors, Directors and Team Managers.• Extensive use of excel, outlook, and word.