Responsible for implementation of growth programs and product platforms within Procurement. Acts as assigned plant(s) liaison. Specific responsibilities include, but are not limited to: Team support in growth programs, product platforms and plant interactions, working with commodity managers in sourcing and quoting parts, and selecting suppliers, print reviews, PPAP submittals and approvals, appropriation requests, tooling purchase orders, distribution or handling of Engineering Change Notices, product costing, etc. Regular progress reports to the Directors and VP of Procurement. Participate in and carry out objectives, policies, plans, procedures, and programs of the company and department as directed by the Director and Vice President of Procurement.

-Program management - communicate between internal/external groups involved to expedite NPD and cost reduction programs-Develop and execute phase-in/phase-out plans to implement engineering changes-Communicate with Global Suppliers and Plants to implement changes with no disruption to production-Write Operations Bulletins to communicate engineering changes to the plants-Write appropriation requests to secure funding for engineering programs-Process and track engineering change notices to ensure changes are implemented in all plants effected

-Responsible for MIN (Material Information Network) data analysis and submission for all Emerson Climate Technologies plants. -Lead integration of plants new to Oracle in MIN submission-Direct material setup and BPA approval for all plants on Oracle-Indirect analysis of suppliers, parts, e-sourcing and spend

-Provide support to 17 Program and Commodity Managers by accurately processing ECNs, IVXRs, -Coordinate data and provide guidance to GMDC-Log, scan and maintain LTA’s and Confidentiality Agreements-Verify the accuracy of data from AP/Purchasing systems, and submit files into MIN using DVT

 Process orders for Refrigeration OEM customers including: order entry, data input, expediting, model and part number review, pricing, update orders to comply with customer modifications, and verify all order and shipment information Manage priorities of plants to align with customer needs and priorities set by sales executives Create and submit monthly shipments forecasts Frequent customer communication; including order acceptance, acknowledgment, negotiating dates, communicating issues at plants, getting feedback on service, and advising of shipping plans

Assisted seven Branch Managers with Small Business LoansActed as a liaison to all Branch traffic and fellow coworkers for Operational SupportProvided loan customers with services to meet their needsAnswered telephone inquiries regarding various bank issuesPrepared weekly, monthly, quarterly reports in an inclusive and timely fashion

Processed client information and recommended appropriate products and servicesParticipated in setting Branch sales goals and communicated goals to other associates and clientsAddressed concerns of internal and external clients through active problem solving and effective communicationPerformed teller transactions and supervisory tasks as needed

Supervised a staff of three tellersHandled various questions, concerns, and problems from internal and external customersProcessed monthly, quarterly, and annual branch balancing reports and security due diligence responsibilitiesActively participated in numerous manager meetings, and conference calls

Performed daily Customer Service responsibilities accuratelyReferred customers to appropriate services based on their needsMet sales and customer service goals and expectations

Accurately performed daily Customer Service responsibilities: account transactions, problem resolution, balancing, inquiries and referring customers to appropriate services in accordance within Fifth Third Bank Managed supplies inventory and ordered Bankmart suppliesAssisted customers with the opening and closing of their accountsBalanced and replenished ATM; resolved ATM problemsExceeded sales and customer service goals and/or expectations

Processed daily fraud reports, obtaining a 97% accuracy rate, and averted potential $151.3M lossInvestigated and resolved forgery checks for Ohio Child Support and the US TreasuryProvided a high level of customer support to internal and external customersAchievements: Muscle Behind the Hustle Award February 2004 earned for preventing losses to the bankReclaimed funds from forged checks and regained Ohio Child Support’s trust, confidence and satisfaction in Fifth Third Bank

Represented Fifth Third Cincinnati and Indiana cardholders and banking centers by acting as liaison to national and international card networksProvided customer support to resourcefully resolve ATM disputes, online adjustments and all other various callsResearched and processed ATM return deposit itemsReconciled general ledger accountsAchievements:Muscle Behind the Hustle

Efficiently managed second shift store operations that included employee supervision, customer satisfaction, and store maintenance.Responsible for managing store functions such as opening and closing procedures, hiring employees, resolving store problems, and producing weekly schedules.