Coordinated marketing campaigns to increase brand visibility and engage customers.Managed social media accounts and content calendars, enhancing audience interaction.Conducted market research to guide strategic marketing decisions.Managed email marketing efforts, contributing to lead generation and customer retention.Coordinated, promoted, and executed successful community and promotional events, maintaining strict budget controls to achieve cost-effective outcomes.Directed comprehensive event logistics, including setup, vendor relations, volunteer management, and post-event follow-up, ensuring smooth operations and stakeholder satisfaction..Designed impactful marketing materials (flyers, invitations, email graphics) and presented post-event performance reports to leadership.

Perform administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeepingProvides adjustments of finished spectacles to the wearers faceMakes adjustments and repairs, reproduction or duplication of previously prepared spectaclesManages Optical Dispensary in the absence of doctor managerManage optical finances, provide and supervise eyeglass fitting and/or contact lens fittingConveys a commitment to providing unsurpassed Customer Service by performing the following Sales and Service Process stepsAssist with front desk duties such as checking patients in and out, scheduling appointments, and retrieving insurance eligibility

Dispatch after-hours work crews, equipment, and service vehicles in response to consumer requests for power outages and member service issues.Provide telephone coverage during business and non-business hours for Basin Electric Power Cooperative (BEPC) and its member systems across nine states.Answer telephone calls in an incoming call center environment, handling calls on designated lines with accuracy, courtesy, and efficiency.Update records accurately and timely, and communicate clearly with line crews, office personnel, and member services staff.Provide customer service support to all customers of Security & Response Services, both Cooperative and member systems wide.Dispatch work crews and service personnel for member cooperatives using radio or telephone to transmit information and reports on work progress.Monitor and respond to technical equipment, including network, telecommunications, and microwave equipment used throughout BEPC for data, video, and voice transmission.

Ensured customer satisfaction by providing highest quality of products by ensuring all eyewear was manufactured correctly, both cosmetically and optically.Patient measurements included Pupillary Distance, Bifocal/Trifocal/Progressive Segment Heights, and Bridge/Temple fits.Applied fresnel prism's and properly occluding lenses when needed.Ordered with various optical labs including Hoya, Interstate Optical, and VSP ColumbusWorked in a busy office seeing up to 30 patients per day

Taught basic gymnastics skill classes to preschool through teenage childrenManaged classes of up to 20 children by assisting with lesson plans, class set-up and tear down, and cleanlinessMarketed classes and special events to current and potential clients by implementing direct mail campaignsOrganized and assisted with client relations through events including Parent Night Outs and Birthday PartiesManaged registration, payments, and paperwork and answered phones