Working between the Data and Intelligence team and the Safety and Effectiveness team to ensure patient safety. Currently working on projects that include the use of GIS and SQL.

• Ensured all tenants were aware of the letting process by providing assistance in completing contracts, managing the calendar, taking rent payments and advising on maintenance procedures.• Drew up all tenancy agreements for properties and completed the contract alongside all accompanying information through to the tenant’s collection of keys for the property.• Corresponded with a wide variety of clients, including tenants and landlords.• Assisted with administrative tasks throughout the office.• Reviewed internal processes alongside other staff members to improve efficiency.• Handled confidential tenant’s information in line with GDPR.• Liase with contractors, landlords and tenants regarding a range of maintenence issues that happen within properties• Prioritise workloads dependent on what comes in on the day and the ever changing needs of both tenants and landlords

• Followed all procedures to ensure the service was on schedule guaranteeing a high level of customer satisfaction.• Worked to strict requirements of health and hygiene.

• Ensured all staff members were aware of their roles and had the skills and ability to fulfil them.• Trained new staff members.• Co-ordinated large events such as weddings, making sure all client requirements were met.

• Property inspector and office administrator for a large student letting agents.• Carried out inventory checks and cleanliness inspections on vacated properties and ensured all property documentation was up to date and present on the relevant databases.• Dressed and photographed properties for marketing purposes on the company’s website.

• A charity that provides affordable education to less advantaged children in the north of England. • Worked as a primary school maths tutor to improve Maths SATs grades for year 6 students.• Created lesson plans and resources to be used during tutoring sessions.

• Summer intern in the programme and project management department.• Supported the development of a programme designed to improve the digital capability of the NHS workforce in readiness for the government’s aim of a paperless NHS by 2020.• Booked meetings, managed diaries for team members and attended meetings providing agendas and taking minutes.• Reviewed internal documents relating to the programme with the aim of improving their communication with other departments.• Gained experience in using computer systems, such as Excel, Outlook and WebEx, in a professional capacity for data analysis and project development. • Created marketing material for the NHS Expo 2016 event in Manchester.