Amy Shawley Email & Phone Number

Napa, Ca

Napa, California, United States

Napa Ca

Napa California

Digital Marketing Associate specializing in Lead Generation utilizing HubSpot. Responsive web design, landing pages, HTML email creation. Adobe creative suite, content management, lead generation software.

Napa

Napa

Napa Ca

Internal IT Consultant hired to consolidate systems of merging companies and design and run Help Desk. Implemented DC and Active Directory. Migrated two companies to a centralized Office 365 installation including migrating 40+ email mailboxes from Zimbra. Implemented Box.net for company-wide file sharing. Included folder structure configuration, user setup and permission scheme. Deployed and managed VOIP phone system. Migrated users to Comodo Antivirus. Implemented Help Desk software Zendesk… Show more Internal IT Consultant hired to consolidate systems of merging companies and design and run Help Desk. Implemented DC and Active Directory. Migrated two companies to a centralized Office 365 installation including migrating 40+ email mailboxes from Zimbra. Implemented Box.net for company-wide file sharing. Included folder structure configuration, user setup and permission scheme. Deployed and managed VOIP phone system. Migrated users to Comodo Antivirus. Implemented Help Desk software Zendesk and built triggers to support operations process. Daily technical support of hardware and software of 50 employees. Desktop / Laptop hardware repair. Show less

Napa California

Web Designer specializing in Content Management (CMS) websites featuring user databases as well as eCommerce sites. Leveraged multiple CMS applications such as Joomla,Word Press, Drupal. Managed eMail Marketing Campaigns with Constant Contact and Vertical Response. Designed SEO and SEM programs for clients. Highly skilled in Photoshop for creating rich, compelling graphics and banners.

Providing analysis of all sales activities and marketing campaigns - Marketo Program.Designing research projects, which answer particular business questions.Analyzing marketing metrics for identifying effect-cause relationships between financial outcomes and marketing actions to raise profitability.Working with Product Management for identifying modern marketing opportunities and working with customers in completing concept testing.Developing surveys and focus groups to capture… Show more Providing analysis of all sales activities and marketing campaigns - Marketo Program.Designing research projects, which answer particular business questions.Analyzing marketing metrics for identifying effect-cause relationships between financial outcomes and marketing actions to raise profitability.Working with Product Management for identifying modern marketing opportunities and working with customers in completing concept testing.Developing surveys and focus groups to capture data on market research.Conducting market research for determining brand perceptions, understanding customer needs, evaluating market penetration, analyzing competitors.Managing market segmentation, positioning exercises, targeting as required.Building marketing dashboards, which visualizes fundamental performance indicators.Completing competitive analysis for maintaining the company competitor advantages.Integrating market research information with the company system to develop new leads.Conducting industry analysis: Technological, Social, Political and Economical.Monitoring and tracking website messaging, competitive advertisements etc.Providing snapshot carry away excel spreadsheets and reports.Create marketing slicks. Show less

Joomla / mySql Database CMS - Implement and train other employees to update.• Marketo Marketing Database Administrator for email blasts and reporting on sales conversions.• SEO Online Marketing Strategies including FB, LI, online PPC and maintain our RSS Feed.; Served as Primary Desktop Support for help desk for telecom software company.• PBX Administrator• Website Administrator & Managed online knowledge base• Hardware Support - Laptop and Desktops build, replace… Show more Joomla / mySql Database CMS - Implement and train other employees to update.• Marketo Marketing Database Administrator for email blasts and reporting on sales conversions.• SEO Online Marketing Strategies including FB, LI, online PPC and maintain our RSS Feed.; Served as Primary Desktop Support for help desk for telecom software company.• PBX Administrator• Website Administrator & Managed online knowledge base• Hardware Support - Laptop and Desktops build, replace, deploy• Windows Based Software Support• Network administration including logins, password resets, drive mappings, rights and permissions. Show less

Web Designer including shopping carts, registration systems, calendars, booking systems and more.• Joomla / mySql Database CMS• SEO - Online Marketing Strategies for all clients

Help Desk Supervisor. Managed a 5 person Help Desk supporting 400+ users in the SF and Palo Alto Office. Telecommunications Administrator (PBX).

Served as Senior Technical Advisor for second level help desk for financial application.• Built a Web-based, interactive troubleshooting guide for junior level technicians.• Responsible for the setup of a real-time chat room for technicians to communicate.• Performed installs and upgrades of standalone and client server installs on NT 4.0.• Troubleshoot various email packages including Groupwise, Netscape, Lotus Notes, ccMail, Eudora andExchange.• General network… Show more Served as Senior Technical Advisor for second level help desk for financial application.• Built a Web-based, interactive troubleshooting guide for junior level technicians.• Responsible for the setup of a real-time chat room for technicians to communicate.• Performed installs and upgrades of standalone and client server installs on NT 4.0.• Troubleshoot various email packages including Groupwise, Netscape, Lotus Notes, ccMail, Eudora andExchange.• General network administration including logins, password resets, drive mappings, rights and permissions. Show less