Assisted Integrative Medicine doctors and practitioners with medical groups for patients with chronic conditions including history of chronic pain, cancer and other chronic conditions.

Created and implemented initiatives to improve employee engagement and trained successor from Alutiiq Tribe.Successfully facilitated Tribe's first Strategic 3 Year Plan, working closely with Tribal Council and employees to strategically affect direction of operations.Managed 7 Federal Grants totally nearly $1 million dollars with no audit findings.As leader of a sovereign nation, obtained documents, clearances, certificates and approvals from local, state and federal agencies.

Oversaw financial operations, producing invoices, processing payments and preparing deposits and contractsManaged $1 million grant revenue operations, accounting and reporting .Filed tax returns & prepared reports in compliance with strict standards.Supervised and coordinated assigned audits promptly and professionally, including annual Single Audit for Federal Government.

Hired over 70 employees, coordinated work activities of staff relating to employment, compensation, labor and employee relations.Developed quality employees within Patient Access Services to take over leadership positions.Fostered positive work environment, led Employee Council, consistently treated employees with respect and consideration, improving retention rate by 30%.Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service… Show more Hired over 70 employees, coordinated work activities of staff relating to employment, compensation, labor and employee relations.Developed quality employees within Patient Access Services to take over leadership positions.Fostered positive work environment, led Employee Council, consistently treated employees with respect and consideration, improving retention rate by 30%.Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture using LEAN methodology to drive continual improvement. Show less

●Managed Patient Services, implemented Cultural Competency, Patient Satisfaction & Engagement Plans for clinic● Designed, maintained, and supervised scheduling system for 40+ health providers, improving productivity by 30% with innovative scheduling.● Administered complaint process and patient satisfaction survey with 97% satisfactory outcomes and no litigation in 6 years● Marketed clinic services in diverse Phillip neighborhood, networking with community and business… Show more ●Managed Patient Services, implemented Cultural Competency, Patient Satisfaction & Engagement Plans for clinic● Designed, maintained, and supervised scheduling system for 40+ health providers, improving productivity by 30% with innovative scheduling.● Administered complaint process and patient satisfaction survey with 97% satisfactory outcomes and no litigation in 6 years● Marketed clinic services in diverse Phillip neighborhood, networking with community and business organizations● Supervised interpreters and coordinated coverage for all clinic language needs in at least nine languages daily Show less

Managed Interpreter Department with 9 different languages. Interpreted Spanish for Medical, Dental and Mental Health areas.

Coordinated bi-lingual program for battered women and their families post shelter stay. Led support groups, provided advocacy and social support to stay violence free.

Professor of Spanish