—Built an international team of Solutions Engineers to cross-functionally support pre-sales and post-sales product training, implementation, and adoption.—Establish scalable processes for collaborative work between Solution Engineer, Sales, Customer Success, and Engineer teams.—Lead team to support over 200K in bookings with a win rate of 56% in Q1 of 2020—Hire and onboard new team members.—Create training materials for building internal product knowledge, and empowering our customers to see the value of Hiretual as a solution.—Implement Hiretual in pre-sales pilot environments, setting up email/ATS integrations and optimizing product workflow to support prospective customers during pilot, working with AE team to secure business.—Support over 700 existing customers with CSM team (accounting for 30% of our ARR), from start ups, staffing firms, and Fortune 500 companies, including Amazon, PayPal, Visa, Northrop Grumman, and Teladoc Health.

Hiretual is an AI software solution that will streamline your talent acquisition process by creating an intelligent talent pipeline and finding, engaging, and rediscovering the most qualified candidates for your job requisitions.

Developed training materials and conducted workshops for team of 25 baristas and supervisors, including coaching related to product knowledge, customer experience, and business metrics; guide candidates through interview and on-boarding processInspire customers and team to engage with one another through business platformExceed sales goals within 2 months of opening new store locationMentored two shift supervisors leading to their promotion to assistant manager roleDelegate tasks and set both self-directed and team based priorities, adapting to the different needs of 3 store locations to optimize productivity and achieve sales goalsProcess payroll, create weekly schedule, and plan for seasonal product launch periods

Provide excellent customer service through clear communication, operational organization, and strong work-ethic in fast-paced environmentCount and record funds, and collect paymentsDelegate tasks, and set both self-directed and team priorities, prioritizing store cleanliness and safety attaining 98.9% health audit score Lead in-store weekly coffee workshops for team members and customers to increase coffee knowledge for an increase in specialty brew method salesAwarded District level Barista Championship as Coffee Master in 2016

Craft quality beverages and provide excellent customer serviceCertified Barista Trainer, supplementing training in stores throughout district

Originated Business Development Role in collaboration with company co-founderProspect and reach out to industry leaders to facilitate establishment of potential business partnerships using CRM softwareConduct market research and navigate pharmaceutical and biotech industry trends to optimize company influence and growthOrganize company expenses, and keep budget on track based on current funding levels

-Assist in application of treatment modalities, including therapeutic massage, ice/heat, muscle stimulation, and ultrasound-Communicate with patients directly about their body, updating their file each visit in EMR system in accord with HIPPA regulations-Guide efficient patient flow, while maintaining cleanliness and organization of treatment areas and supporting office staff with filing and new patient intake procedures

Teach ballet classes for students at SVB (Primary C curriculum in Junior Primary classes; substitute for additional levels)Trained students in Music and Motion outreach program at elementary schools in Silicon Valley (grades 1-3), developing learning goals based on age and skill level, and presenting this information to 80+ students Evaluated students for level-placement and followed curriculum to prepare students for end-of-year exams

Rehearse and dance for company and school performances, as well as outreach events, throughout the season/school year.Assistant to the teacher in pre-ballet (level Primary C of ABT curriculum) classes.

Instructed classes in ballet technique, choreographed for performances, and managed company-wide productions from beginning of lifecycle to completionCoached students about being healthy dancers, incorporating nutritional information, cross-training/physiology education, and injury prevention into learning goalsDeveloped individualized training system by interacting with a variety of individuals’ learning styles and anatomical differences Prepared syllabus, opened/closed studio several days per week, clearly and professionally communicated with parents and students about tuition, scheduling, and performance requirements