Amy Shoup Email & Phone Number

Denver, Co, Us

Denver, Co

Administrative Experience• Complete weekly and monthly accounting and sales reports – including Month End Close report• Facilitate rent and delinquency collections, accommodate resident requests, and balance residents' accountso Collect rent payments from 281 apartments and $500,000+ in rent monies monthlyo Maintain a delinquency goal of less than 1% every month • Travel to 7 different “sister properties” to help train staff- Audit files for due diligences and property acquisitions• Assist the Business Manager with resident feedback• Ensure leasing packets and legal documents are completed accuratelySales Experience• Use exceptional customer service and team environment to ensure sales goals are met • Assist in outreach marketing – confirming majority of surrounding businesses collaborate with move in packets• Target lead follow up – by responding within 2 hours of inquiry• Shop the market to maintain knowledge of competition – conducting weekly market survey of 6 communities

Lakewood, Colorado

-Work in a team environment to help meet community's sales goals-Build relationships to help retain residents and maintain budget-Complete weekly and monthly accounting and sales reports-Facilitate rent and delinquency collections, accommodate resident requests, and balance residents' accounts-Assist the Business Manager with resident feedback-Follow a system for effective follow-up with prospective residents through online and telephone leads-Assure leasing packets and legal documents are completed accurately and provide feedback to the Sales Associates-Motive the Associates to enhance their knowledge regarding products, floor plans, competitors and amenities while identifying opportunities to create value for residents in order to drive more revenue

Lakewood, Co

Built a rapport with prospective residents interested in leasing a new homePromoted the benefits of living at our communityFollowed up with prospective and future residents via phone, email, and direct communication

Helped properties going through transition periods

Independence, Missouri

Leadership• Communicated with therapists, families, and direct care staff regarding treatment plans for residents using face-to-face interactions, email, and telephone calls• Planned, organized, and led weekly activities, meetings, and budgets• Supervised daily operations of residents and direct care staff including crisis situations and interventionso Up to 32 teenagers, rotating at any given timeo Up to 12 staff members and 7 therapists• Interviewed prospective employees to help gauge program readiness

Independence, Mo

Operations• Played major role in helping maintain stability within the lodge and among residents • Consulted with parents regarding program benefits and teen progressiono Intake process of a few hourso Parents’ weekends 2 times a yearBuilt meaningful relationships with residents to try to improve quality of life

Conway, Arkansas

-Recruitment• Worked in collaboration with staff to create comprehensive practices to prepare for games and perform at a high level of competition – 5 to 6 days a week• Helped recruit student-athletes by attending high school games• Toured prospective athletes around the campus• Highlighted academic benefits of attending the university -Ensured student athletes were maintaining class GPA by monitoring study halls and curfews• Assisted hotel/travel arrangements for away games – every other weekend during the season

Washington D.C. Metro Area

-Taught KidsFit program-Ran body composition screenings-Produced health promotion media-Set up Lunch 'n Learn seminar

Master Of Science (Ms), Health Services/Allied Health/Health Sciences, General

Activities and Societies: University of Central Arkansas Softball Team graduate assistant coach

Bachelor'S Degree, Public Health Education And Promotion

Activities and Societies: Women’s softball team

Associate Of Arts (A.A.), General Studies

Activities and Societies: Women’s softball team