Amy Singleton

Amy Singleton Email and Phone Number

Senior Business Transformation Analyst at Lenovo @ Lenovo
Amy Singleton's Location
Durham, North Carolina, United States, United States
Amy Singleton's Contact Details

Amy Singleton personal email

n/a

Amy Singleton phone numbers

About Amy Singleton

An effective, detail-orientated Business Analyst with 10+ years experience working with global operations and development teams to deliver custom applications and support operational procedures. An established subject matter expert (SME), known for problem resolution and trouble-shooting skills. Facilitator between business and development groups to define, transform and prioritize requirements. Experienced in leading and training international teams.

Amy Singleton's Current Company Details
Lenovo

Lenovo

View
Senior Business Transformation Analyst at Lenovo
Amy Singleton Work Experience Details
  • Lenovo
    Senior Business Transformation Analyst
    Lenovo 2014 - Present
    Morrisville, Nc, Us
    Services BT/IT Systems Enablement• Focal point for problem determination and coordinating with multiple teams for resolution• Drove global process improvements to reduce error rates from 12.9% to 2.4%; including training and process documentation to maintain low error rate• Established guide for error handling for independent resolution by multiple teams• Managed data migration plan from third-party application into SAP for over 4 million records• Coordinated with multiple teams to define and implement customer requirements• Trained teams on data definitions/usage, new process and existing applications; authoring training materials
    View
  • Lenovo
    Business Analyst/Subject Matter Expert
    Lenovo 2007 - 2013
    Morrisville, Nc, Us
    While leading teams that managed product data of computer products (e.g., notebooks, desktops, peripherals, etc.) in multiple contract, pricing, and global catalog systems, I established myself as the subject matter expert not only on the data collected, but also on software applications and the requirements necessary to bring a product to market.• Process owner for data collection procedures; supporting over 440,000 product announcements in 2012• Redesigned data entry system in coordination with global development teams (Argentina, Slovakia, UK, China); using SAP-P, ECC, CRM, PLM Windchill and custom JAVA applications• Automated data entry processes with focus on reusing data to reduce manual work and improve quality• Developed data migration and validation process between internal systems for over a million records in multiple languages• Established a problem tracking process to identify metrics and trends; coordinated with development team to create custom application• Defined and completed system user acceptance tests (HP Quality Center, Bugzillia)• Trained international teams (6-13 people each team) in Argentina, Slovakia and China; authored data collection training materials and process documentation for multiple user communities
    View
  • Lenovo
    Operations Team Lead
    Lenovo 2005 - 2007
    Morrisville, Nc, Us
    Managed team responsible for providing product data to worldwide web sites and catalogs.• Focal point for business requirements; coordinated with development teams on implementation• Tracked and balanced workload for data entry teams in US and Argentina (up to 18 people)• Defined data source and mapping for new global web site deployment; managed data validation procedures• Established data standards and formats used in world-wide web sites and catalogs in multiple languages
    View
  • Ibm
    Eacm Team Lead/Subject Matter Expert
    Ibm 1999 - 2005
    Armonk, New York, Ny, Us
    • Defined and authored company data collection process to meet ISO 9000 certification• Collaborated with global teams on creation of a custom data collection application; liaison between business users and development• Completed data analysis, defining data definition for merging two databases into a single system• Increased team responsibilities and scope, expanding the team from 5 to 16 employees in US and Argentina
    View

Amy Singleton Skills

Quality Center Data Analysis Servers Hardware Databases Data Migration Crm Storage System Deployment Training Management Strategy Troubleshooting Leadership Quality Assurance Cloud Computing Business Process Improvement Business Analysis Program Management

Amy Singleton Education Details

  • Illinois Wesleyan University
    Illinois Wesleyan University
    English

Frequently Asked Questions about Amy Singleton

What company does Amy Singleton work for?

Amy Singleton works for Lenovo

What is Amy Singleton's role at the current company?

Amy Singleton's current role is Senior Business Transformation Analyst at Lenovo.

What is Amy Singleton's email address?

Amy Singleton's email address is as****@****ovo.com

What is Amy Singleton's direct phone number?

Amy Singleton's direct phone number is (855) 253*****

What schools did Amy Singleton attend?

Amy Singleton attended Illinois Wesleyan University.

What skills is Amy Singleton known for?

Amy Singleton has skills like Quality Center, Data Analysis, Servers, Hardware, Databases, Data Migration, Crm, Storage, System Deployment, Training, Management, Strategy.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.